• Develop and implement a comprehensive compliance program, reducing regulatory breaches.• Draft and revise internal compliance policies and procedures in line with industry regulations. • Conduct KYC checks for corporate clients, ensuring compliance with AML and CFT regulations. • Provide guidance and training on compliance requirements.

• Manage(d) SAR and STR filings, performed enhanced due diligence (EDD) , and conducted sanctions screening.• Ensured consistent product and service quality by conducting regular quality checks, identifying non-compliance issues, and implementing corrective actions. Maintained detailed records in the company's quality management system.• Reviewed and analyzed blockchain transactions for suspicious activity, reducing financial crime risks.• Led training sessions to improve staff understanding of compliance processes and regulations.

• Achieved 95% customer satisfaction and 15% client growth through effective management and outreach.

• Boosted sales by $160,000+ monthly and reduced inventory costs by 10% through optimized sales and efficient warehouse management.

• Led and motivated a team to optimize production efficiency, ensuring daily targets were met through effective workflow management, equipment maintenance, and problem-solving.

• Provided technical support for US-based customers, resolved complex issues, and maintained a 90% first-call resolution rate.