● Member of projects with clients such as Access360, Bank of America, Chemours, DuPont● Custom solution development on the clients’ internal website using Microsoft SharePoint 2013● Worked on developing and testing multiple request processes for clients, developing them using SharePoint 2013 (created libraries, lists and content types), SharePoint Designer 2013 (created workflows) and InfoPath 2013 (InfoPath forms).● Created technical documentation and user guides (text and video (Camtasia)) for those request processes.● QA Resource on multiple client projects, including QA on code, email text, website design.● Member of SharePoint Support Team for clients.

● Custom solution development on the company’s internal website using Microsoft SharePoint 2013● Worked on developing and testing multiple request processes for business users, developing them using SharePoint 2013 (created libraries, lists and content types), SharePoint Designer 2013 (created workflows) and InfoPath 2013 (InfoPath forms).● Created technical documentation and user guides (text and video (Camtasia)) for those request processes.● Wrote small applications to ease user experience with SharePoint using C# (Visual Studio 2013), CSS and JavaScript. ● Assisted business users with any SharePoint-related issues they were experiencing.

● Production support of software (SolArc RightAngle (SRA) (both .Net and PowerBuilder)) for business users.● Performed and documented software testing.● Writing project documentation for daily data processing (user guides, test cases, run books). ● Generating daily credit and BOL (Bills of Lading) reports for management and business users.● Managed all business users' security, credit and reference data related issues, including granting "firefighter" roles to developers and Energy Trading Risk Management (ETRM) Support members.● Shadowed weekend data processing occasionally.

Consultant of IBM's BI software at JP Morgan Chase (Whippany, NJ). Tasks include process development, documentation, Business Date (BD) processing and shadowing, and production support.

Crew leader for the NFL Play 60! Experience at the 2013 Tribeca Film Festival: ESPN Sports Day and helped with the production of the Family Festival as well.

Created and uploaded video highlights of the NLL games to LiveStream and YouTube and managed the radio content on NLL Radio.

Worked on the ERM software as a junior software developer using C# and SQL on Microsoft Visual Studio 2008.

Promotion of Microsoft products; Bringing Microsoft developers and team leaders to give lectures and presentations at AUB.

Promote social media awareness at AUB.

Cover the big events that take place at AUB and proofread the newspaper in my last semester (Feb 2011 - June 2011).

Host events for Computer Science students at AUB.

Gave an orientation and tour guide to Grade 11 students who were considering joining AUB when they graduate from high school.

Repair of colleagues PCs, including both software and hardware.