-Engineered executive team alignment by defining 3 specific, measurable outcomes w/ KPI's, for a coherent product strategy-Deconstructed internal silos with 3 fully integrated cross-functional teams; a centralized content collaboration platform; and adopting shared outcomes-Led re-architect effort of 2 core SaaS platforms to enable company 4x revenue goal including strategy shift to hybrid GTM & data science focus-Built an elite product team, which garnered 3 prestigious awards by fostering a culture of extreme ownership & accountability-Oversaw product development projects with a combined budget of over $6M

-Reduced product development cycle times by 40% by implementing agile methodology-Enhanced user engagement for our main healthcare provider app, improving retention rates by 15% year over year-Achieved a 20% reduction in customer support tickets by integrating human-centered design practices along with product marketing into product updates-Increased emerging technologies product line revenue 2x by leading cross-functional team in developing new B2B offerings-Increased company sales by 15% by training sales team on sales strategies for new product line through 40+ customer-facing meetings-Managed a portfolio of 70+ emerging technology research projects spanning AI, IoT, and deep learning with a total annual rev budget of $5M

-Served as the single point of contact between the C-suite, Product, Design and Engineering-Defined, and drove global product vision within organization of 120+ employees-Orchestrated a successful product pivot in response to the COVID-19 pandemic -Prioritized product backlog, producing a viable roadmap to scale 10x-Redesigned Banjo’s core offering to satisfy 100's of jobs-to-be-done across multiple user base verticals-Collaborated with VP of engineering to architect system used in surfacing AI detections on live data sources & perform analysis-Helped design the organizational structure and program management system to manage 80+ engineers

- People management of 11 - 14 developers, UX, CSMs, and product managers using Agile development methodology (user stories, sprint planning, etc)- Worked towards product/market fit with 100's of in-depth customer interviews including usability testing & A/B Testing-Determined market segmentation, go-to-market strategies, product roadmap, ROI analysis, and post-implementation support including app clearing price and breakeven points at various user base projections via market research- Successfully built, launched (15k users within first month) and scaled iOS, Android and web applications-Users saw 8-10x improvement in their enrollments, engagements, and retention-Protected the company against legal liabilities including transitioning to GDPR, SMS, and email regulatory compliance-Prioritized backlog of critical feature sets for design, development, and content creation teams-Created high production-value marketing assets including writing, directing and producing video productions

-Built EnrollPro in-house for 1/10 the cost vendors quoted-Recruited, trained, managed, and retained each developer -Determined app technologies, architecture, server resources, and monitoring/analytics

-Hired, trained and managed 20+ teams of 8-12 photographers-Exceeded expectations by delivering 30,000-70,000 photos per week working with complete autonomy -Created a reputation for creative problem solving and delivering results in high stress situations with very limited resources

- Increased company-wide average annual deal value by 123% and increased the average closing ratio by 12%- Refined the sales process by designing a sales reporting system, which included predictive analytics and daily reporting- Made 65-75 inbound and outbound sales calls daily and presented to C-level executives at trade shows

- Top 10% of sales representatives in company by volume & quality- Earned all-inclusive "Summit Club" trip by surpassing sales target by 20%

- Recruited, managed, trained, and supervised 30+ sales reps- #1 Sales rep in the North Carolina office and #7 in the region- Top 2% of reps in the company in 2010- Produced $1.15 mil in revenue over a 14-month period

• Respond to, intervene and treat medical emergencies on BYU campus.• Mentor, train and evaluate new EMTs. • Lead EMS teams through stressful emergencies requiring constant adaptation, skill and professionalism.

As the Lead Photographer and Owner I shot and edited wedding, portrait and scenic photography. I managed all marketing efforts including the company website, social media pages and meetings with prospects. I mounted successful social media marketing campaigns and independently managed all sales and investments. I supervised other photographers and coached, energized and shaped large groups and individuals. I promptly delivered 40-300 photos to clients after post-processing work was completed.

• Create and test new non-profit business model. • Coach and develop sales process/force.