Joseph Sam Email & Phone Number

San Jose, California, Us

Robustly scale Lambda’s compute, networking, and storage infrastructure across multiple environmentsParticipate in an on-call rotation and write runbooks for common systems level failuresAutomate manual workflows by integrating new and existing pieces of infrastructureResearch, evaluate, deploy, and maintain new infrastructureWork both independently and collaboratively on projects spanning all aspects of infrastructureRegularly contribute to documentation of Infrastructure systems and processes

New York, Ny, Us

- Create standardized Security Incident Playbooks for escalation, resolution- Monitor and analyze EDR (Endpoint Detection Response) systems- Create architectural diagrams of software, applications, systems, and microservices- Develop Python services to audit RBAC policies and authorization in SAAS platforms o Built on serverless architecture with AWS Lambda, results stored in S3, automated ticket creation for action items in JIRA

Livermore, Ca, Us

- Create and manage CI/CD Pipelines for application testing, integration, and delivery to Gitlab, Quay, and OpenShift (Gitlab CI)- Design, implement, and administrate Podman/ OpenShift resources in Linux- Create CI/CD managed Helm Charts and convert OpenShift Templates into Helm Charts to deploy on OpenShift, with expansive documentation- Design, develop, and test automation scripts to deploy and configure scalable, and maintainable cloud resources in a rolling deployment environment.

· Build and install classroom/lab instructional podiums and workstations· Maintain existing classroom/lab equipment and software (stationary and portable), including cleaning, testing, and re-imaging· Provide technical support for classroom/lab equipment and software before, during, or after class sessions, depending on the preference of the instructor· Deliver/pickup portable classroom/lab instructional equipment· Handle telephone calls, e-mails,chat, and walk-in clients; elicit and document details of the end-users’ requests, concerns, issues, or problems; resolve or escalate requests as appropriate.· Use ticketing system (ServiceNow) to track and communicate end-user requests· Provide technical support for:- Wireless, VPN, and selected e-mail client configurations- File Services (ZFS), including web space and file storage- Selected IT campus applications, such as MyCPP, BroncoDirect, and Blackboard- Other duties as assigned

New York, Ny, Us

- Develop an automated Python script to streamline the audit process; employing OAuth and API integration (RestAPI or GraphQL) to gather data from relevant websites- Collaborate with team members to develop and implement security controls across a wide array of operational environments including development infrastructure, test and staging environments, and production application- Interface with with other divisions and teams for their security needs- Utilize scripting and automation to ensure security process and procedural adherence- Develop metrics gathering and monitoring as required- Act as an internal support for Security issue resolutions- Perform root cause analysis of issues and participate in mitigation- Understand public threat vectors in AWS cloud environments and accounts- Analyze SAST pipeline errors regarding code commits provided by CodeQL- Develop remote team-based work experience with tools such as Slack and video conferencing

Seattle, Wa, Us

Participate in creating an average of $9,000 in sales per day, maintaining composure in high volume and high order situationsMemorized over 100+ coffee recipes, fulfilled over 100+ beverage and food orders throughout each shift, while engaging in respective and cordial customer interactionEngage in cleanliness and safety procedures during pandemicComplete duties of customer interaction, order completion, and coworker cooperation in high stress, fast paced environment

Scottsdale, Az, Us

Coding, testing software and assisting with a plan for beta testing. Assist with troubleshooting issues and provide technical support.Assist in developing strategic plan for IT team.Contribute to development of release schedule.Light coding and developing next phase of software for the company.Website design and support landing page.Coding experience in C# and working knowledge of .NET and Azure. Experience with UI/UX.

Clerical Support for college organizations regarding office related matters and inquiries Act as a Help Desk position for inquiries regarding filling out the online event reservation form, 25live; and troubleshooting issues that may ariseCollect and report errors and bugs in our event reservation systemUtilize computers and computer technologies to resolve problems in the most efficient and seamless way possible

Bachelor'S Degree, Computer And Information Systems/Information Security

Education record