Joseph Samuel F. Email & Phone Number

12 years working in a call center setup, 4 years of freelancing/remote jobs. One thing is certain. I never fail to exceed expectations. Being a "numbers" guy really helps me in finding ways to meet/exceed goals set. From customer service, to technical support. All the way to credit card collections. I adapt quickly and easily. A certified fast learner.For the past 11 years, I have been working in the fraud business. Analyzing scenarios on how it happened, gathering data on how much the damage is, finding ways to prevent it. Chargebacks/Disputes/Representments. I've been on both sides of the dispute. Working with one of the top banks help me gain experience on how a chargeback occurs. Freelancing, and working with businesses allowed me to see it from their end and fight off the chargebacks. This resulted in dollars recovered for the side I am working on.I never stop learning and I'm never hesitant to teach. Yes, I can also teach everything that I know to anyone. I can simplify things, in a way that they will understand.Feel free to reach out anytime to talk shop.