Director
Current● Lead multifunctional team in assessing current state processes experiencing excess cost spending, sub-optimized workload distribution, and non-streamlined processing● Document process, organizational, and strategic improvement opportunities and develop actionable workplans for resolution● Support future state envisioning and associated gap analysis to make the jump● Guide in-depth analysis of volume, workflow, and processing data (e.g. process mining) to prioritize improvement approach based on cost savings and impact to customer, risk & staff● Demonstrated success includes process redesign for client key process (e.g. Sales & Operations Planning) with a 50% cycle time reduction
Jul 2021 - Present
