Joseph Saunders Email & Phone Number

Charleston, South Carolina, United States

Charleston, South Carolina, United States

Charleston, South Carolina Area

-Managed relationships with over 50 large employer clients to implement file-based integration projects-Interfaced directly with clients and partners to determine custom platform design and required/optional data elements and appropriate file format-Utilized Salesforce on a daily basis to update client profiles, project statuses and provide reporting to leadership -Utilized product knowledge to train new third party system integrators on the Benfitfocus platform configuration -Developed best practices and implemented strategies to resolve common and recurring issues -Worked with internal stakeholders as necessary to ensure a positive experience for both clients and partners

Charleston, South Carolina Area

-Proactively developed business opportunities with new channel partners and prospects through various outlets to achieve target goals -Provided consultative product knowledge to new and existing channel partners to expand revenue opportunities -Engaged internal management teams in order to identify and close process gaps -Negotiated master services agreements and onboarded new System Integrator partners -Responsible for renewing contracts for System Integrator and Channel Partners -Identified and executed appropriate resolution in varied situations to ensure client and channel partner satisfaction and maintain positive ongoing relationships

Charleston, South Carolina Area

Charleston, South Carolina

• Call on sales accounts daily in order to grow relationships • Maintain displays and positions of Ben Arnold products• Communicate account needs to supervisor Field Sales Manager• Create solutions to accommodate new products and attack competitors

• Daily strategizing and troubleshooting to help students who speak languages other than English with their learning goals and transition into the public school system• Interpretation of foreign documents as needed during student registration and parent/teacher meetings• Substitute teaching for ESOL Teachers K-12• Compilation and analysis of ESOL program data in order to develop goals and tactics• Assisted ESOL Teachers with IT needs