Joseph Baker Email & Phone Number

United States

I am pleased to announce that I have joined the Epes family.

High Point, North Carolina, United States

Improved operational efficiency by streamlining processes and implementing time- saving strategies.Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.Optimized resource allocation through careful planning and monitoring of inventory levels, staffing needs, and equipment maintenance schedules.Reduced employee turnover by fostering a positive work environment and addressing employee concerns promptly.Implemented quality control systems to reduce errors, resulting in increased customer satisfaction rates.Led continuous improvement initiatives aimed at reducing waste, increasing efficiency, and enhancing overall productivity levels within the organization.Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.Compiled training materials for new employees and tracked skill development.Enhanced operational performance and reduced labor expenses by developing and optimizing standard practices.Resolved issues through active listening and open-ended questioning, escalating major problems to manager.Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.Implemented project management techniques to overcome obstacles and increase team productivity.Interceded between employees during arguments and diffused tense situations.

Thomasville, North Carolina, United States

Ensured compliance with industry regulations and legal requirements by implementing comprehensive policies and training programs for staff members.Managed and motivated employees to be productive and engaged in work.Accomplished multiple tasks within established timeframes.Maintained professional, organized, and safe environment for employees and patrons.Improved safety procedures to create safe working conditions for workers.Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.Assisted in organizing and overseeing assignments to drive operational excellence.Improved staffing during busy periods by creating employee schedules and monitoring call-outs.Updated and maintained all driver DQ files.