Joe S Email & Phone Number

Camberley, England, United Kingdom

Passionate about creating inclusive, empowering and safe environments for individuals with Autism, Learning Disabilities and Mental Health Diagnosis. Dedicated to driving positive change and making a difference in the field of supported living.

PASS+PORT™ is Achieve Together’s own Programme of Positive Behaviour Support and Physical Intervention Training Delivery.It is certified by UKAS, through Bild Association of Certified Training in accordance with the Restraint Reduction Network.

Camberley, England, United Kingdom

I oversee the operations of two supported living homes for adults with learning disabilities. My role encompasses a permanent management position for one home and an interim management role for the second.My passion for enhancing the lives of adults with learning disabilities drives my commitment to delivering exceptional, person-centred care. I am proud to be part of a team that makes a meaningful difference.

Camberley, England, United Kingdom

In my role as a Multi-site Deputy Manager, I successfully worked across two locations, overseeing operations and ensuring high-quality care for individuals with Autism Spectrum Disorders and Learning Disabilities. I gained valuable experience in employee training, leadership, and maintaining a supportive and inclusive work environment.

Working in a supported living home, I served as a Deputy Manager, responsible for coordinating and supervising daily activities, ensuring the well-being of residents, and fostering a positive community environment. This role allowed me to further develop my skills in managing diverse teams and providing person-centered care.

As an Ambassador, I had the privilege of working closely with the Executive Leadership team and other stakeholders to shape our organization.

In my role as a Senior Support Worker, I provided dedicated support to individuals with Learning Disabilities and Autism Spectrum Disorders. I developed a deep understanding of their unique needs and implemented person-centered approaches to ensure their well-being and personal growth.

As a Support Worker, I gained valuable hands-on experience in providing direct care and support to individuals with Learning Disabilities and Autism Spectrum Disorders. During this time, I developed a deep understanding of their unique needs, implemented person-centered approaches, and assisted them in achieving their goals and enhancing their quality of life.

Farnborough, England, United Kingdom

During my tenure as the Assistant Manager at 360 Play, I had the opportunity to take on the role of Acting Manager for several months. As the Acting Manager, I assumed full responsibility for the overall operations of the establishment, ensuring the smooth running of the facility and providing exceptional customer service. This experience allowed me to showcase my leadership skills and ability to make informed decisions in a fast-paced environment.

As the Front of House Manager at 360 Play, I led a team in delivering exceptional customer service and ensuring the smooth operation of the facility. I oversaw front desk operations, including guest check-ins, inquiries, and resolving any issues promptly. My focus was on creating a welcoming and enjoyable experience for all visitors.

In my role as the Rides & Attractions Manager at 360 Play, I successfully managed the rides and attractions within the facility. I ensured the safety of guests, coordinated ride schedules, and trained staff members on proper ride operations and safety procedures. I worked closely with the team to create a fun and exciting environment for visitors of all ages.

Farnborough

played a pivotal role in ensuring the seamless delivery of exceptional food and VIP service in a dry-led pub environment. I focused on providing an outstanding culinary experience, overseeing the food and beverage operations, and maintaining high standards of service.

As a Pub Holding Manager within Stonegate Group, I successfully led the operations of a dynamic and vibrant establishment. In a wet-led environment, I focused on delivering exceptional customer experiences, overseeing the bar operations, and ensuring high standards of service. My responsibilities included managing staff, maintaining stock levels, and maximizing revenue opportunities.

As an Area Champion - Digital, I played a crucial role in managing the social media platforms and websites of three pubs within the Stonegate Group. I leveraged digital marketing strategies to enhance online presence, engage customers, and drive footfall. Through effective content creation and community management, I successfully promoted the pubs, events, and special offers to a wider audience.

I assumed overall responsibility for the smooth operation of the pub during designated shifts. I ensured the delivery of excellent customer service, handled any issues or complaints, and maintained a safe and welcoming environment for both staff and customers. I also supervised the team, coordinated daily operations, and managed cash handling procedures.As the Manager on Duty within Stonegate Group, I took on a crucial role in managing multiple locations in the absence of management team. I successfully assumed responsibility for overseeing the operations of pubs and clubs one day one. ensuring smooth functioning and delivering exceptional customer experiences.

In my role as a Team Lead, I provided guidance and support to the bar team members, ensuring efficient service delivery and adherence to company policies and procedures. I actively contributed to team training and development, fostering a positive work environment and maintaining high standards of performance.

gained valuable hands-on experience in delivering excellent customer service, preparing and serving beverages, and maintaining a clean and organized bar area. I also worked collaboratively with the team to create a welcoming and enjoyable atmosphere for patrons.

Farnborough

As a Department Manager at CPM International, I played a vital role in overseeing operations and leading a team. I effectively managed department functions, implemented strategies to drive sales, and ensured excellent customer service. My responsibilities included staff supervision, inventory management, and maintaining a positive work environment.

In my role as an Instore Promoter, I actively engaged with customers, provided product information, and generated sales in a retail environment. I effectively demonstrated and promoted products to create awareness and drive customer interest. This experience allowed me to develop strong communication and persuasive skills.

Farnborough

As an RNLI Specialist at Prism DM, Just Data Systems Limited, I had the privilege of working closely with the Royal National Lifeboat Institution (RNLI). In this role, I provided specialized support and assistance in fundraising efforts for this important organization. I effectively engaged with donors, communicated the mission of RNLI, and contributed to raising awareness and funds for their lifesaving work.

As an Inbound Call Center Representative at Prism DM, Just Data Systems Limited, I gained valuable experience in handling calls on behalf of various clients. In this dynamic role, I effectively managed multiple client accounts, providing exceptional customer service and addressing inquiries and concerns promptly and professionally.

As a Volunteer Classroom Assistant at Henry Tyndale School, I had the opportunity to work across all age groups, supporting students with complex learning difficulties. I actively assisted teachers in classroom activities, provided one-on-one support to students, and contributed to creating an inclusive and nurturing learning environment.

As a Drama & Dance Tutor at Parents Action Group (PAG), a local charity for families with special needs children, I had the privilege of teaching and engaging children in creative activities. Through drama and dance, I fostered their self-expression, confidence, and social skills, making a positive impact on their development and well-being.

As a Volunteer Nursery Assistant at Orchards Day Nursery Limited, I provided valuable support to the nursery staff in daily operations. I assisted with caring for the children, facilitating playtime, and ensuring a safe and stimulating environment for their growth and development.

As a Volunteer Classroom Assistant at Fernley Preschool, I actively participated in classroom activities, supported teachers in providing a nurturing learning environment, and engaged with children in their educational and creative pursuits.

Education record

Psychology, Sociology, English & Mathematic

Team Management

Activities and Societies: ILM

Education record

Health & Social Care

Lead Adult Care Worker L3, Level 3

Education record