Joseph S. Email & Phone Number

Germering, Bavaria, De

- Create messaging concepts for DocuWare products and related campaigns.- Collaborate with sales and product management to advance global campaigns and other marketing activities.- Specific focus on the US ECM market in aligned product marketing activities and competitive insights.- Plan and implement communications and marketing activities for product launches and updates.- Content creation across DocuWare products building personalized value to target groups and use cases.

Chicago, Illinois, Us

As Marketing Coordinator, I oversaw the various marketing and communication efforts of an international business. I managed web, advertisements, social media, public relations, CRM, content, and more. I produced both digital and printed content for these various channels to increase exposure, engagement, and conversions. I conducted market research and measured KPIs to ensure goals were being met and exceeded.

Middletown, New York, Us

As Director of Marketing, I oversaw the various marketing and communication efforts of an international business. In addition, I helped synthesize technical integration with the sales and service departments, acted as a subsidiary business development consultant to the president of the company, assisted employees as a pre-escalation IT support, and collaborated on special projects in conjunction with the Operations Manager.

Farmingdale, New York, Us

As Marketing Assistant I had a large role in research and analytics for the company. My day-to-day functions highly consisted of managing and analyzing our CRM to strengthen our sales funnel, researching Environmental Conservation databases and reports, and overall assisting in warming up the company's potential leads using both quantitative and qualitative data. In addition to day-to-day operations, I assisted the Director of Marketing with any special projects or events.

As Sales Manager, I worked at the New Paltz location from its first day open. I trained under the General Manager in the Kingston location to develop sales and revenue maximization strategies. I additionally provided administrative and technical support as needed. Responsibilities also included managing event spaces, large group room blocks, guest relations, remediation actions, financial auditing, and food & beverage management.

Us

As Member Services Counselor my role was a very diverse one. Emergency road service dispatching, road service contractor management, membership sales, trips & travel advisement, and supplemental program enrollment were some of the contingent responsibilities given to me based on call volume and staffing. Overall the main skill consistently used was communication. Keeping a professional demeanor under pressure as well as the ability to pacify panicked clients was imperative, especially in emergency and/or inclement conditions. For the sales side of the position, I had to blend automated scripting targets with charisma and intuition to custom tailor a personal experience and package in order to entice the potential customers to join or current members to upgrade.

Bachelor Of Arts (B.A.), Psychology; Business Minor

Advanced Regents Diploma, Advanced Psychology And English