Joseph Shain Email & Phone Number

Joseph Shain is a Slot Technician Supervisor at Sandia Resort & Casino at Sandia Resort & Casino. He possess expertise in web development, html, html5, php, web design and 18 more skills.

Listed skills include Web Development, Html, Html5, Php, and 19 others.

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  Slot Technician Supervisor

  Sandia Resort & Casino

  Aug 2021 - Present - Albuquerque, New Mexico, United States

  Responsible for the overall supervision of slot technicians and the repair and maintenance of slot machines.❖ Scheduling for adequate coverage and project needs.❖ Assess strengths and delegate tasks appropriately.❖ Identify weaknesses and provide opportunity for improvement. ❖ Strong emphasis on being transparent, fair, and unbiased. ❖ Record technicians attendance and performance. Writing yearly evaluations. ❖ Knowledge of various EGM and ETG platforms for class 2 and class 3 games from ATI, IGT, LNW, Konami, AGS, Everi, Ainsworth, Novomatic, GA, IT, Bluberi, Zitro, VGT, and IB.❖ Applications experience include Konami SYNKROS, Oracle Discover, IRIS, MEI Cashflow STS, Easitrax Soft Count, and Microsoft Office.❖ Developed Excel workbooks using formulas and VBA for advanced functionality to assist with complex and repetitive tasks more efficiently and effectively.❖ Achieve organizational project goals and objectives in the installation, conversion, relocation, and/or removal of slot machines, signage, and associated equipment.❖ Coordinate closely with gaming auditors, revenue auditors, gaming support analysts, vendor field technicians and vendor remote technicians in all project phases.❖ Ensure planned location of slot machines and signage has sufficient electrical circuits to support amperage requirements.❖ Access subflooring and locate distribution boxes to install electrical whips and floor boxes to meet requirements.❖ Ensure slot machine placement offers sufficient clear space for aesthetics and guest comfort in accordance with safety guidelines.❖ Maintained an in-depth list of network biscuit connections with relevant details for class 2 servers and wide area or multi-bank linked progressives.❖ Verify configuration, testing, and releasing of slot machines for play.❖ Prepare removal, distribution, and record of available in-house progressive funds. Including progressive relevant information and unique characteristics.❖ PAR research.