• Led software projects for up to five different product lines in parallel, averaging over 40 release shipments per year.• Worked closely with product management, development, localization, quality assurance, and publications teams located globally across many time zones to ensure that releases consistently shipped with target content, on schedule, and with high quality. • Drove process improvements, leading efforts to fine-tune process handling during project execution as well as to address feedback received from project retrospectives.• Collaborated with product management team to create compatibility and platform support plans for a collection of interrelated products. • Supported company move to new defect management system by leading development and execution of data migration plans for four product lines.• Managed formal requests for changes to product plans, ensuring that requests were properly documented, that estimates were collected for impacted teams, that completed requests were discussed in appropriate meeting forums, and that management approval was received before proceeding with the changes.• Prepared project metrics on a frequent basis for reports to management as well as to team meetings, analyzing those metrics to identify issues of concern and managing steps to bring closure to those issues.

• Addressed project management tasks for four software product lines concurrently, in addition to directly supervising the work of two other release managers. • Drove migration from waterfall to agile development methodologies for several product teams, working closely with leads from the R&D team to develop the agile processes to be used.• Coached teams on proper application of scrum processes, as well as tools used to support the related software development tasks.• Coordinated closely with representatives from major customer initiatives, taking steps to ensure that requirements were properly tracked, deliverables were completed on schedule, urgent issues were prioritized accordingly, and relevant updates were communicated on a timely basis to stakeholders. • Trained team members from newly acquired companies on processes and best practices, ensuring consistent handling.• Collaborated with leads from other groups to develop common processes, especially in the areas of requirements management and defect management.

• Led project management activities for three software product lines in parallel, including both scheduled releases and patch deliverables.• Implemented formal, reusable model to use for tracking project schedules, working with R&D team members to ensure that project milestones were relevant and meaningful.• Tracked deliverables for a major customer contract, providing updates regarding status of contract work and defect fixes on weekly meetings with the customer.• Managed administration of tools used for defect tracking and document management, ensuring timely completion of any required updates. • Developed checklist for systematically ensuring all release activities were completed, with results properly archived.

• Managed releases for two products, consistently delivering them on schedule and satisfying high-quality goals.• Directly supervised nine employees, including senior and junior developers as well as quality assurance analysts.• Collaborated with product management to define and prioritize the content for each software release, resulting in deliverables that consistently satisfied customer expectations.• Authored & led group reviews of functional specifications, followed by management of work breakdown and task delegation.• Managed all quality assurance activities, including direction for test machine configurations, test plan content, and testing coverage for each release.