• Delivered engaging and informative educational programming in a range of natural history topics to large groups of all ages and backgrounds, with a primary focus on K-5 school groups• Assisted at Museum Public Events with event setup, execution, and cleanup, ensuring that event programs were carried out as scheduled according to the prepared agenda, and that the Museum of Natural History was well-represented to the public• Offered high quality customer service to visitors by exercising flexibility and empathy in order to meet the diverse needs of patrons• Greeted visitors to the Museum, provided information about galleries. exhibits, and daily planetarium shows, and supplied supplemental materials about upcoming events• Tracked the number of visitors in collaboration with Security to guarantee the smooth function of the institution, and built relationships with members of the administrative team to help facilitate the handling of group hosting duties