Joseph Mallari Email & Phone Number

Quezon City, Ncr, Ph

Makati, National Capital Region, Philippines

Proficient in utilizing ServiceNow tickets to efficiently address bugs and investigate application errors, I excel in troubleshooting to ensure seamless operations. With a strong foundation in data analysis, I leverage Oracle SQL, Databricks, and Microsoft SQL Server Management to extract valuable insights and inform strategic decisions. Additionally, I harness the capabilities of Microsoft Azure for access management and application development, optimizing system functionality. Complementing these skills, I create Unix shell scripts to automate tasks, streamlining workflows and enhancing productivity.

Dedicated Level 2 support professional proficient in deploying upgrades and installations of packages in pre-production and production environments. Possessing a deep understanding of company products, I leverage extensive troubleshooting experience to ensure seamless operations. Proficient in SQL and UNIX command, I adeptly fix bugs across various systems, ensuring smooth functionality. Additionally, I develop shell scripts to enhance the accuracy of client reports, demonstrating a commitment to delivering high-quality solutions.

Philippines

I Ensure the seamless operation of production systems through vigilant system monitoring, utilizing tools such as CRM Nagios Tools and Cacti graphs. Committed to meeting client expectations, I ensure the timely generation of daily reports according to agreed terms. With a comprehensive understanding of database operations in production environments, I adeptly retrieve, modify, and analyze data to support business needs. Proficient in UNIX and Shell scripting, I develop efficient solutions and perform bug fixes across platforms. Through effective communication and meticulous attention to detail, I contribute to the continuous improvement of systems and processes.