Infrastructure Services Analyst Ii
Resolution Health, Inc. (Wellpoint/Anthem)
Columbia, Maryland
* Developed in C# a SQL user management tool for web applications, stale file remover with email notifications, Google Analytics web code injector, and an SMTP relay tester* Developed a knowledge base in PHP and MySQL for the IT Department; built from the ground up with search functionality, server monitoring, and SAN space reporting* Developed over 70 installation and usage guides, reference manuals, and procedures for the company including the template in use by the IT Department… Show more * Developed in C# a SQL user management tool for web applications, stale file remover with email notifications, Google Analytics web code injector, and an SMTP relay tester* Developed a knowledge base in PHP and MySQL for the IT Department; built from the ground up with search functionality, server monitoring, and SAN space reporting* Developed over 70 installation and usage guides, reference manuals, and procedures for the company including the template in use by the IT Department (specifically New User Checklist, Outlook Setup, Overland Tape Drive Repair Guide, Perfmon Setup, PGP Key Management, Reporting Services Administration, Server and Laptop Imaging Guide, TFS Permissions Request Form, TLS Certificate Creation, Laptop Migration Guide)* Completed two data center migrations including physical server relocation, cable management, network IP addressing, and Ethernet/Fiber switch configuration* Developed disaster recovery template and majority of supporting documentation for IT infrastructure* Implemented automated process for FTP sending/receiving, compression/decompression, and encryption/decryption for development and production processes (in production at WellPoint)* Developed a tool to allow IT to perform all job related tasks requiring domain administrator permissions from a standard user in a few simple keystrokes (such as elevated Command Prompt, elevated Windows Explorer, eight different management console add-ins, administrative share access, Task Manager, and Remote Assistance)* Developed a tool to allow IT to perform batch operations like user creation/deletion, password resets, and basic reporting on applications developed in-house which did not include the necessary functions Show less