Joseph Dixon Email & Phone Number

Atlanta, Ga

TDG’s number one goal is to help its client institution achieve competitive transformation, becoming its high performing future self, and enjoying: * Sustained mission relevance * Competitive brand value * Highly effective executionWe provide high value assessment, advisement, & implementation services in the form of (but not limited to): * Workflow & organization design * Best practices evaluation & adoption * Technology planning & management * Decision, problem, or opportunity analyses * Business case and qualitative risk evaluation * Strategic planning & management * Project planning & management * Service planning & management * Proposal evaluation & development * Quality planning & management * Systems audit preparation * Outsourced services evaluation * Cloud computing services evaluation

Executive IT planning/service leadership in business, instruction, networks & systems, project management, and wireless. Direct 25+ FTE technical staff, $2M+ annual budgets. Banner ERP, 1500+ workstations, 30+ eClassrooms, 20+ labs, & 70+ servers on its 27 building campus network. Recent major accomplishments:* Led enterprise assessment & formulated 5-phase recovery plan* Completed value-focused re-alignment of IT departments* Increased mission critical systems availability to 99.9%* Implemented ITIL service delivery (2500+ requests/term)* Implemented enrollment BPR (12+ enabling technologies)* Established PMO based on PMBOK practices (5+ major IT projects)

Provide strategic planning, staff development, organizational, practice, service, and infrastructure assessments. Project management, BPA/BPR, & value-for-money decision support. Also, volunteer at Mesa, AZ Title-I Lindbergh ES, Writer (112,000 word novel draft), and aspire to master 2nd language (Spanish - five courses, four week Guatemala immersion).

Chief IT strategic advisor and planner, charged with IT program management, achieving highest ROI. Analyzed IT investment and development of mission-critical policies. Advised on IT governance, contract admin, vendor negotiations and state reporting. Additional responsibilities: ERP Project Management, IT portfolio, TCO, ROI/ROV and business case analysis. Also Computer Engineering Faculty Member.

Outsourced IT service leadership for Virginia State University (VSU); 25+ FTE technical staff, $3.2M annual budgets. Total IT services for admin systems, db & sys admin, LAN/desktop support, & mainframe operations. 2800+ PCs and 40+ servers on its 46 building campus network. ERP Project Advisor (01–08/03, as 3rd party consultant) for ERP business case analysis & project initiation. Project mgmt, BPR, service assessment, and ROI analysis.

Responsible for 44 FTE technical staff and $4.5M annual operational budget. Four managers assisted in staff supervision. Services: ERP consultation, data warehousing, web development/hosting, e-commerce, systems & db admin, LAN/desktop support.

Directed IT development and operations of 66 elementary, middle, and high schools. Enterprise IT: 17,000+ Intel/Apple PCs, school LANs, 82 site district WAN. Directed 11 FT, 3 PT tech staff, 66 FT school staff. Co-managed $6M+ ops, $2M-5M capital budget.

Designed and implemented multi-facility scalable high-speed networks, network and system security, Internet services, web and email services; enterprise IT assessments.

Responsible for all campus IT and services. Promoted after 1.5 years from Director of Academic Computing. 11 F/T, 5 P/T, 25+ student staff; $1M annual budgets. Campus LAN, Novell servers, Win/UNIX, etc.

Ph. D. (Abd), Computer Science - Data Networks & Telecomm

• Tuning TCP and UDP Demultiplexing, IEEE ToN (conditionally accepted, unpublished), 1998. • Network Design Essentials for the Accidental.

M. S., Computer Science

B. S., Mathematics, Computer Science

Double major: (1) Mathematics (2) Computer Science