Joseph Terzado Email & Phone Number

Los Angeles, CA, US

San Francisco Bay Area

*Exceeded both stores YTD comp and P&L Target*Exceeded sales YTD goal by 53% & pastry sales by 26% through a Strong Focus On Suggestive and Up-Selling*Maintained Number 1 & 3 Position in Customer Connection Score *Highest Average Ticket in District for the entire year of 2019*Achieved profitability by controlling costs in Both Locations (Labor, supplies.

San Francisco Bay Area

*Promoted From Store Manager to District Manager within 6 months.*Champion a District Comprising of 8 stores generating 19 million in annual sales*Developed talent pipeline by mentoring 3 employees who Became store managers*Maintained Number 1 in Customer Surveys in Region*Improved District performance from -4% to a positive 2.55% in comp sales in only 1.

Miami/Fort Lauderdale Area

 Achieved Top 3 Sales Leader twice in entire region, as well as Top 10 Sales Expert in department. Created hiring plan to meet specific needs of business, effectively developing and training leaders. Met staffing and call volume projections while meeting or exceeding company metrics. Oversaw general operations of department and assessed staff.

Miami/Fort Lauderdale Area

 Directed general operations of store to ensure working order and adequate supplies for safe and efficient environment. Developed hiring plan to meet specific needs of business/store, especially during seasonal needs. Conducted weekly visual and merchandizing walk-through with management team and key staff members; and provided coaching and direction to.