Joseph Jack, Pmp Email & Phone Number

Project Management: Ensure that projects are delivered within the agreed schedule, according to the customers requirement and that cost is not exceeded.Relationship Management: Build and maintain effective relationships across all levels withinthe organisation and work with cross functional teams to ensure the timely delivery of projects.Stakeholder Management: Act as the customer contact during the execution and delivery of each project; liaising between the engineering team and customers to communicate requests for clarification, changes and updates promptly.

Project Planning: developing and agreeing a project plan for each client project, and maintaining this plan throughout the life of the project.Stakeholder Management: being a key point of liaison between internal and external staff working on projects and being available to handle external questions and concerns, as well as managing the acquisition of required information or data from external stakeholders for internal teams.Business Analysis: interviewing stakeholders to understand requirements, dependencies and priorities.

Project and Product Management: work with stakeholders to define the product requirements. Analyse use cases, user stories and acceptance criteria.Project and Product Planning: manage project planning, communications, scheduling, task assignments and resource allocations within budget as well as lead development teams to success on projects and in alignment with client objectives. Project Monitoring: manage execution of projects using JIRA.UI/UX Research: work with UI/UX Designers to complete interface designs for both web and mobile applications.Application Testing: manage and carry out exhaustive application testing (automated and manual) on all projects. Risk Analysis and Evaluation: perform project risk evaluations and develop mitigation plans.

Decision Making: working alongside Management to make decisions as well as providing recommendations relating to the business' technological needs including but not limited to hiring, coaching, retaining technical resources and managing the tech budget.Application Development: translating market opportunities into new features and coordinating the team to create and implement the features. Project Management: Coordinating projects and ensuring quality delivery.

Project and Product Management; define/refine project and product requirements. Project Planning; manage project planning, communications, scheduling, task assignments and resource allocations within budget as well as lead development teams to success on projects and in alignment with client objectives. Application Testing; manage and carry out exhaustive application testing (automated and manual) on all projects. Risk Analysis and Evaluation; perform project risk evaluations and develop mitigation plans.

Managing customer relationships.Planning and Strategy; preparing and reporting on annual cluster plans. Retail/Channel Management; applying various marketing techniques and strategies to reach the widest possible customer base and establishing more direct and streamlined communication with customers.General Project Management and Co-ordination; conducting and co-ordinating spot checks and back checks on the activities of the Local Area Representatives (LARs).

Maintenance of web-based applications; was responsible for the maintenance of the web-based application IES (Insurance Enterprise System) using PHP, MySQL, DHTML and AJAX technologies developing software modules and interfaces. Writing and Reporting; wrote and prepared application reports and made recommendations to senior management. Client Support; provided both on-site and remote support to clients and carried out data transfers from various legacy databases to MySQL.Research, Design and Implementation; carried out research and implemented best practice solutions to problems.Internal Procedures; played a key role in upholding general company coding conventions, tutoring and mentoring junior software engineers in order to maximize output. Installation and Administration of various third party tools and applications.

Bachelor Of Science - Bs, Computer Science

Master'S Degree, Information Technology, Merit