Joseph Varghese Email and Phone Number

As the Project Manager responsible for the following activities:• Responsible for offshore development • Handled recruitment and on-boarding of the team members• Handled entire life cycle, from requirements specification phase to implementation phase by working in coordination with Onsite Managers and Team Members• Tracked project performance and reported the progress on timely basis • Successfully attained 100% customer retention through good product quality, continuous enhancements and customization of the software application• Holds credit of achieving less than 25 incidents in a year across sites, for the payments product and zero penalty for any of the deliveries• Improved application efficiency by debugging / revamping code / program • Played a key role in overcoming challenges during the execution of projects• Attributed systems expertise for each team member across applications and built a supporting training series to address knowledge gaps

As Project Manager of the team worked on following activities:• Spearheaded a highly technical team to develop the product IMAP(Input Management Automation - Payments) from concept to implementation.• Successfully managed onsite and offshore team (external company) including HR issues.• Developed migration programs to migrateexisting projects to new product.• Played a key role in various certifications (Avaloq, Finnova, etc.) of the product for the host banking system.• Implemented interfaces to external systems like EuroGiro, Signature interface, etc.• Supported more than 15 Swiss banks for their host banking system requirement.• Attained repeat & new business through high quality deliverables.• Implemented, integrated, and tested modifications for application that improved application performance.

Projects worked on:Projects: - Zahlungsverkehr (Processing of Scanned Payment Orders)- LSV+ Vertragsverwaltung (Processing of scanned contract documents and customer correspondence) Projects carried out for key banks like Credit Suisse, Kantonal Banks, VP banks etc. for capturing information from the banking forms. Validating the fields and managing the workflow of the forms with various authorizations. Interfaces with external programs like Signcheck, export host systems.Role included the following activities:• Responsible for leading the onsite team for key tasks• Coordinating between the onsite and offshore teams • Requirement discussions with customer and prioritizing tasks for onsite and offshore teams• Meeting key customer stakeholders for new work and performance review on tasks done• Hands on development of key application modules using C, C++, Perl, Shell in the UNIX environment.• Handled Periodic Status Reporting (internal and client)

Customizing and Implementing ERP Package MAMISAs System Analyst my role included the following activities:• Responsible for discussion with key customer stakeholders.• Understand requirements from customer stakeholders and identify the customization areas.• Defining signoff criteria and obtaining signoff from customer for every delivery.• Configure & customize ERP package according to customer needs.• Responsibilities included contribution in Product’s Development & Deployment phase –• • • Technical Feasibility Analysis, Business Requirement Specifications, High Level & Low Level Design, Coding & Testing.As Software Engineer I worked on the following:• Worked on developing and modifying customer specific features for different modules of the ERP product using C, C++ & Ingres DBMS in the UNIX environment.• Implemented customer specific changes as per specifications provided for different customers.