Joseph Veasley Email & Phone Number

Arlington, Texas

· Gather customer requirements to provide innovative solutions and recommend system, product and process enhancements. · Provide applications second-tier support for systems issue resolution. · Implement business software and provide systems administration set-up and configuration. · Coordinate with program development teams on software interfaces used by.

Dallas/Fort Worth Area

The individual on point, in charge of maintaining, orchestrating and facilitating circulation of all aspects related to business with a given client. The team lead is the conductor of channels by which the client’s needs, concerns and business objectives are addressed and executed. It is at this hub of activity that the team lead catalyzes the.

Dallas/Fort Worth Area

Develop requirements specifications according to standard templates, using natural language.Serves as the conduit between the customer community (internal and external customers) and the software development team through which requirements flow. Work with the technical team duties Intel with reviewing, analyzing, and benchmarking IT systems and technical.

United States

This position identifies and analyzes opportunities for efficiencies and quality improvements utilizing standard process control tools. May also analyze, test, and document business requirements and system capabilities from a business and quality perspective. Develop business requirements and tools for process development, system enhancements, and.

Dallas/Fort Worth Area

IT Contractor

Irving, Texas

• Provided Help Desk support to all end users.
• Answered, evaluated, and prioritized requests for assistance from users experiencing problems with software and other computer-related technologies.
• Logged and tracked requests using help desk software, maintains history records, and related problem documentation.
• Maintained current knowledge and skills through in-services, workshops, and/or seminars.
• Displayed the ability to prioritize tasks, and a detail-oriented working style, and Self-disciplined.
• Used ability to learn from experience and informal/formal instruction.

Dallas, Texas

* Create BOMs and routings within SAP for solutions products ensuring product costtargets are met * Develop and report to Solutions controller standard product cost from SAP * Review final BOMs, routings, required attached documents, and standard costing toensure accuracy prior to release/distribution to Customer Service Centers (CSC) * Develop and utilize.

* Set-up project schedule and timeline* Gathered data that will be needed to build the database using MS Access* Quires built using as XML scripts SQL in MS Access* Can you generate reports from data store and view them in Microsoft Pivot and Charts* Utilized resources such as XML scripts SQL queries, data scrubbing to perform internalcontrol reviews of.

* Trained new employees on the process that the company uses for the optimization process* Received data and based on the data make a decision on a recommendation of the type ofprinter replacement that should go into the new area after optimization* Supervised a team of 4 people and turned in weekly reports of our progress on theproject* Utilized Visio to.

Dallas County Auditor's Office* Helped users with all problems, network issues, password resets, software problems* Maintained and built databases in Access that we pushed into Oracle * Headed up a PC refresh for over 100 users in my department which was the whole 4thfloor of the Audit department * Generated reports from data store and view them in.

* Maintained two student lab areas with over 100 systems in them* Imaged and configure systems all labs using Ghost Imaging systems for our professorsand staff on the campus* Installed hardware an different types of software on systems, such as hard-drives,memory (RAM), motherboards, Office suites, Collogue, Datatel system, network printers * Troubleshot.

Lancaster, Texas

Supported students as needed in the placement lab helping build resumes, and set hem upon the job database Responsible for the organization and development of Cedar Valley annual job fair, gettingvendors to come out to the job fair to offer jobs to our students of campusInputted all student job data form our data forms that we placed in our data base.

Education record

Computer/Information Technology Administration And Management

Associate Of Science - As, Computer And Information Sciences And Support Services, 3.8

Activities and Societies: Phi Beta KappaCedar Valley Campus

Bachelor'S Degree, Computer And Information Sciences And Support Services, 3.4