Joseph Waldron Email & Phone Number

Wyckoff, NJ, US

Franklin Lakes, NJ

• IBM Technical Lead and Subject Matter Expert supporting a large prescription benefits manager.
• Requested by the client to assist in a development project to redesign of existing DB2 tables and CICS applications to support the final steps of a migration effort.
• Subject Matter Expert and Technical Lead for the production support group of 40 resources. This group included leads, execution leads, Cobol mainframe and Ab Initio resources.
• Provided education as needed to the team regarding claims processing. Assisted as needed in tracing code, examining the DB2 tables and the relationships involved. Key emergency resource contacted to resolve the more.
• Created system documentation and manuals in order to assist the team in understanding system functionality and how to triage problems in order to create a repeatable fix (playbook).

Performed Systems Analyst functions related to decommissioning client servers and peripherals in accordance with IBM and Client standards.

Montvale, NJ

• IBM Technical Lead and Subject Matter Expert supporting a large supermarket chain.
• Led several large client projects including a financial application migration and an acquisition project. As subject matter expert on the client’s mainframe financial systems, responsibilities also included.
• Technical lead for over 30 IBM staff members and consultants supporting the customer's critical mainframe applications utilizing JCL, Cobol, Assembler, VSAM and IMS databases. Provided technical and project management.

West Orange, NJ

• System Engineer and the key technical resource in a winning proposal to support image based claims processing for a large insurance company. Liaison between the client IT/business units and IBM technology centers.
• Provided technical support for large systems, PC and networks for the marketing branch in support of a large insurance company.
• Application Development Representative in an IBM Branch Office training client personnel on the use of various CASE tools utilizing AD/Cycle Methodologies to clients specifically related to DB2 database design.

Franklin Lakes, NJ

Project lead for a large IBM Internal project converting an IBM proprietary DB/DC technology to DB2/CICS. The project was successfully implemented and at one point in time employed over 35 technical personnel.