*Provide appropriate, high quality advising services to 400-800 assigned Minneapolis College students currently enrolled in the School of Liberal Arts and Cultures. Support students’ successful enrollment and completion of their academic goals by utilizing a progressive and intrusive advising approach. Practice both appreciative and prescriptive advising depending on context and goals of students. *Develop a general knowledge of all Minneapolis College Academic Programs to assist students on an as needed basis through our "Drop-In" services. *Build relationships with faculty and staff across campus to foster a safe and empowering environment for students to thrive in. Gain a general understanding of course offerings and instruction style to guide students toward best choices for their style of learning. *Build relationships with various institutions across the State of Minnesota and stay up-to-date on transfer expectations for specific programs. Assist students in their transfer process. *Host formal presentations related to academic programs for a wide range of audiences: Informative presentations meant to help new students understand how to take ownership of their college journey; Development presentations meant to empower students through their stages of development. *Committee work: Open House Planning Committee, Commencement Planning Committee, AI Workgroup.

*Serve as Assistant to the Director of Student Life and two Student Activities Coordinators, maintaining a coordinated office environment, overseeing various Student Life Budgets, preparing purchasing paperwork, assisting in planning and implementation of campus-wide events (i.e. Fall and Spring Welcome Week, Commencement Ceremony) and overseeing coordination of Phi Theta Kappa membership. *Coordinate all functions of the Student Life Information Desk, overseeing a staff of 4-5 student employees (duties include: leading the hiring and training process, assigning special projects based on interest and goals, scheduling, serving as emergency back-up coverage, monitoring progress and timesheets).*Schedule departmental communications, including but not limited to email correspondence, social media management (Facebook & Instagram), weekly newsletter publication, website updates, and concentrated tabling efforts to promote student engagement. *Committee work: Commencement Planning Committee, campus Green Dot Committee, MLK JR. Day Planning Committee

*Directly supervise a staff of seven Resident Assistants with duties including (but not limited to): development & implementation of two-week leadership training, planning & implementation of weekly staff meetings, assist in development of program-planning, carry-out annual performance reviews.*Crisis response management: be on-call one week per month from 7:00pm-8:00am, Mon.-Fri., and all-day Sat. & Sun., enforce policies campus wide and respond to policy violations, provide necessary support to Resident Assistants.*Various administrative tasks including but not limited to: Staffing central office location and answering various forms of correspondence, budget tracking & management, monthly scheduling, artistic decoration throughout building, maintenance requests, communicating with building residents.*Intentional work (through various trainings, attendance at various conferences, and staff reflections) to promote culturally-competent service & response to foster a welcoming campus community.*Advise our Resident Hall Association; provide general support in terms of program planning. *Accomplishments: winning “Resident Hall of the Year” & “Resident Hall Association of the Year” the 2017-2018 academic year

*Assist with department communications, primarily through email correspondence and the composition of a weekly newsletter sent to all English majors.*Collect all department syllabi each semester and develop, alongside Department Chair, a comprehensive organizational system for future faculty reference.*Hold weekly office hours and carry out various tasks for English Department professors upon request including (but not limited to): making copies, finding & citing sources, and assisting with administrative tasks.

*Serve as a resource to 20+ first-year students living in the Residence Halls; promote a friendly and inclusive communal environment through monthly program planning, frequent resident check-ins, and offering of counsel & advice.*Participated in crisis management response duty schedules, learning to develop mediation and conflict resolution skills.*Managed various administrative duties: budgeting, maintenance requests, weekly reports on status of floor, and incident reports.*Accomplishments: Finalist for “Resident Assistant of the Year” for the 2016-2017 academic year.

*Oversee a group of 4-6 campers each week, providing direct personal care based on appropriate needs, and providing quality customer service and communication with caregivers. *Coordinate daily outdoor activities by communicating, encouraging, and empowering campers to succeed. *Live alongside 12 other camp counselors, promoting positive growth and motivation to provide the best experience possible for our campers.

*Provide direct classroom support to teachers (kindergarten & second grade) by leading small group workshops, assisting students one-on-one, and supervising large-group gatherings. *Work to build relationships with individual students in order to promote educational growth. *Collaboration with teachers and other staff to ensure a positive learning environment for all students.

*Promote customer loyalty by enrolling shoppers in Sears member program and encouraging shoppers to open and/or use their Sears Credit Cards. *Demonstrated telephone proficiencies, assisting customers in a high volume environment, helping resolve any problems, locate different merchandise, or connect with the correct individual.*Maintained a clean and professional work area by organized shelves and displays, cleaning fitting rooms, emptying trash, and other general cleaning duties.