Joseph Collins Email & Phone Number

Austin, Tx, Us

Lubbock, Tx, Us

Diverse group of young professionals who work to advance the present and future of Rawls College by mentoring current students in their career development.

New York, New York, Us

Professional network of young professionals committed advocacy and awareness around the world for providing children with clefts the care they need to live and thrive.

Detroit, Michigan, Us

As a Senior Product Manager in the Global Digital Retail Platforms space, I successfully oversaw an inventory management platform for GM Europe, significantly reducing vehicle delivery times and streamlining inventory utilization. I drove the ideation and implementation of 10 business features per monthly release, collaborating closely with highly skilled development teams. Through rigorous user acceptance testing, I ensured flawless product launches. Additionally, I made significant contributions to the design and implementation of global direct-to-consumer sales platforms, coordinating with a diverse group of product managers.

Detroit, Michigan, Us

As a Product Owner Lead in the Digital Product Management space, I successfully led a multi-team, 2-year roadmap for vehicle marketing and sales platforms in China. I delivered a nationwide product website and WeChat Mini-Program, resulting in over 2,000 vehicle reservations during the global launch weekend. By spearheading UAT processes, I ensured a 99% uptime rate for production releases and identified and resolved critical bugs before launch. Additionally, I streamlined data integrations and API connections, reducing communication overhead and enabling real-time data analysis for improved decision-making.

Detroit, Michigan, Us

As a Business Analyst in the Global Service Experience space, I successfully guided a 20-member team to implement agile methodologies, boosting efficiency and reducing rework. This led to the delivery of 10+ functional requirements per quarterly release for an enterprise service scheduling platform. Additionally, I developed clear technical specifications for global third-party software providers, saving them an estimated 20 hours of development time per release.

Detroit, Michigan, Us

As a Software Testing Analyst Lead in the Customer Care and Aftersales space, I successfully coordinated a team of 5 senior testers, achieving a 90% success rate in meeting key test metrics. I translated functional and non-functional requirements into comprehensive test suites covering over 5,000 test cases, identifying and reporting over 1,000 bugs. By implementing targeted, risk-based test scenarios, I reduced vehicle service downtime and increased customer satisfaction, resulting in a 95% reduction in defect slippage rate.

Detroit, Michigan, Us

As a Software Testing Analyst in the Customer Care and Aftersales space, I analyzed requirements to create detailed test suites that covered all aspects of project planning and execution. I am an early graduate from the General Motors New College Hire program.

Midland, Texas, Us

Summer student intern under the IT - Application team. Created and maintained SSRS reports for various business applications. Participated in software product demos and required requirements / abilities for business unit needs. Gathered requirements and met consistently to help create field water reporting system as well as IT hardware and software procurement systems. Created automated request management system for the IT Application team to create audit trail of performed work on new application requests. Allowed for clearer communication within business as well as with outside vendors.

Houston, Texas, Us

Summer student intern under the Corporate Product Management team, worked with NOV's global innovation program intended to generate ideas for new products across 1,000 locations and 60,000+ employees. Gained greater understanding of customization of commercial off the shelf software through requirement gathering and deployment testing. Determined financial savings of eliminating financially unattractive new product development / product line revision projects while in the planning stages. Conducted market trend research for customer / competitor trends. Sought out competitive markets for the company new product development.

Houston, Texas, Us

Summer student intern under the Corporate Commercialization Management team, worked with NOV's global innovation program intended to generate ideas for new products across 1,000 locations and 60,000+ employees. Helped to maintain user profiles as well as participated in pre-release testing of system customization. Conducted market research of customer and competition R&D focus as well as annual R&D spending in relation to NOV spending and overall R&D focus.