An award-winning and leading national consultancy providing Clerks of Works and NEC Supervisors for your construction projects.We visit construction sites to focus on the standard of workmanship provided by the contractor and their subcontractors and comment on the work being undertaken for compliance with the design and specifications agreed. Our observations are shared verbally with the contractor straight away and followed up with a regular report.Non-compliances found are highlighted for any necessary remedial action. We can also comment on how the project is progressing against agreed contract programmes, whether sufficient labour is being employed and compare these against milestones depending on our agreed scope of services for each project.

- Providing a high level of consistent service and showcasing the hotels brand values and standards. -Check in and Check out of guests - Demonstrating knowledge of other areas of the hotel including kitchen, bar and housekeeping. - Resolving guest complaints and neogotiate solutions for guest satisfaction. - Attend regular training courses for development and guest service efficiency.

- Providing a high level of consistent service and showcasing the hotels brand values and standards. -Check in and Check out of guests - Demonstrating knowledge of other areas of the hotel including kitchen, bar and housekeeping. - Resolving guest complaints and neogotiate solutions for guest satisfaction. - Attend regular training courses for development and guest service efficiency.

Burlington Square 273 PRS apartment building.- Taking enquiries via email, phone and what’s app. - Providing clear and concise handovers at the end of each shift to any follow on team members, highlighting any events that have occurred in order to be resolved. - to co-ordinate, instruct and allow access for services to the site including contractors, maintences repairs and general services. - Carry out regular building patrols to ensure all aspects of the building are in working order. - co-ordinating and managing new and on going Maintenence works. - Check and screen all visitors and guests visiting site. - Being available to residents at all times.

Bailey Fields Building of 543 apartments occupied by 98% international students.- Assist in implementation of a plan to let the building for the next academic year. - Liasing with residents to develop a sense of community. Generating interest in the building by making positive contributions, promote local businesses and create social events to encourage growth and rebooking opportunities. - Management of four housekeepers and one customer service adviser.- Regular reviewing site marketing materials to ensure compliance with brand standards and up to date content - Maintain a large lettings database (CRM)

Redvers Tower Building of 223 apartment 40% Student, 70% BTR- Assist in implementation of a plan to let the building for the next academic year. - Liasing with residents to develop a sense of community. Generating interest in the building by making positive contributions, promote local businesses and create social events to encourage growth and rebooking opportunities. - Management of four housekeepers and one customer service adviser.- Regular reviewing site marketing materials to ensure compliance with brand standards and up to date content - Maintain a large lettings database (CRM)

I worked at Applause Store as an Audience Manager. It was my duty along with other managers to control crowds of around 400+,ensuring they are kept happy and positive while queuing in various locations across London. I have had the pleasure of working on a number of shows which include...
X factor ITV,
Britain's Got Talent ITV,Ant&Dec Saturday Night Takeaway ITV,
All Star Mr & Mrs ITV,
Got To Dance SKY,Alan Carr - Chatty man Channel4I strengthened my communication and people skills and gained vast experience of the production side to the TV industry. The role as Audience Manager also allows me to meet a variety of people and helped me to learn to influence and negotiate in a range of situation.

Century Square - Building of 305 aparments occupied by 78% international students. - Recruitment of site based accommodation team.- Train and mentor team members as required. - Maintain compliance with ANUK code of standards.- Successfully complete trembly inspections and annual deep clean process. - Liaise with internal accounts team when processing of invoices, production and P&L and general accounts enquires.- Ensure all statutory testing is complete on a weeklay and monthly basis. - Participate in an out of hours disaster management plan.- Attend regular housing fairs and open days at local universities. - Assist in the collection on overdue rent using approved methods and liaising with third party debt collections for recovery of any non payments.

Century Square - Building of 305 aparments occupied by 78% international students. - Recruitment of site based accommodation team.- Train and mentor team members as required. - Maintain compliance with ANUK code of standards.- Successfully complete trembly inspections and annual deep clean process. - Liaise with internal accounts team when processing of invoices, production and P&L and general accounts enquires.- Ensure all statutory testing is complete on a weeklay and monthly basis. - Participate in an out of hours disaster management plan.- Attend regular housing fairs and open days at local universities. - Assist in the collection on overdue rent using approved methods and liaising with third party debt collections for recovery of any non payments.

Century Square Building of 305 aparments occupied by 78% international students. - Recruitment of site based accommodation team.- Train and mentor team members as required. - Maintain compliance with ANUK code of standards.- Successfully complete trembly inspections and annual deep clean process. - Liaise with internal accounts team when processing of invoices, production and P&L and general accounts enquires.- Ensure all statutory testing is complete on a weeklay and monthly basis. - Participate in an out of hours disaster management plan.- Attend regular housing fairs and open days at local universities. - Assist in the collection on overdue rent using approved methods and liaising with third party debt collections for recovery of any non payments.

I am currently working at the Sheffield Children’s hospital as medical administrator. The job role has many aspects which include handling private and confidential information, taking calls from patient and parents and other colleagues, including secretaries and consultants, around the hospital. I deal with the admissions of patients coming from other hospitals in Sheffield and surrounding areas and prepare notes for daily clinics also being held in the hospital. Within the role I demonstrate excellent good computer and typing skills, conduct myself in a professional and friendly manner, work well within a large team and able to take on vast amount of information within a busy environment.

Providing a high level of consistent service and showcasing the hotels brand values and standards. -Check in and Check out of guests - Demonstrating knowledge of other areas of the hotel including kitchen, bar and housekeeping. - Resolving guest complaints and neogotiate solutions for guest satisfaction. - Provide and obtain accurate information.- Work towards monthly targets.- Find incentives to motivate front desk team members. - Providing input on improving guest experience.

During my time at Next i did 3 roles through internal promotions. This included a mixture of shop floor work and back of house administration.2005 – 2009 Shop floor (Sales Co-ordinator)Working on the shop floor helps you to understand the chaotic environment at busy periods of the day. You begin to understand how to handle customers with all levels of tolerance. By having the knowledge on how to react to customer’s compliments or complaints, results in you being able to deal with the situation in a controlled manner. The role as sales adviser taught me to how to learn company product knowledge and approach or offer assistance to customers when needed. 2009 – 2013 Office (Administrator My role in the office is was look after 200+ members of staff and control over 14+ till points. Ensuring security and all administrative responsibilities are taken care of. I work closely with Store Managers and Assistant Store Managers, feeding them relevant company information and updating them with office based information. Other duties include banking, paperwork, computer based procedures involving the Next database and recruitment for the store.April - September 2012 Contact Branch ManagerDuring the summer of 2011, I was transferred back to Next at Westfield to become Contact Branch Manager. The purpose for the position is to look after 8 - 12 other next stores around a specific region of London. The position works closely with the area manager, head office and other store managers to accumulate information and distribute it to next stores across the region. The role helped me to understand strict deadlines, work in a pressured environment and how to construct professional attitudes through email and phone calls.

My time at Topman was Work Experience related during school. Topman provided me with great customer service experience, showing me how to handle stock, shopfloor roles and how to interact with a large number of people