Joseph Gilbert Email & Phone Number

• Led the Identity Management team for a worldwide organization, overseeing the support of the NetIQ Identity Manager and Access Manager applications with over 350,000 users.• Acted as the primary point of contact with the client, providing integration with Active Directory, LDAP, SAP, SOAP endpoints, Microsoft 365, and other applications and systems.• Developed automated permission and attribute assignments based on user information provided from the HR system (job code, title, etc.).• Configured SAML integration, reverse proxy, IdP- and SP-initiated Single Sign-On for applications.• Implemented PowerShell and bash scripts to support IDM connectors.• Worked closely with DXC and client Security teams to identify and resolve vulnerabilities, and also gathered required information for audits.• Mentored and trained other team members to ensure that they had the skills and knowledge necessary to perform their roles effectively.• Managed eDirectory, LDAP services, Self Service Password Reset tool, and the underlying Windows and Linux server infrastructure.

Visalia, California Area

Manage a heterogeneous Windows/Linux environment with 4,500+ users, including a 24x7 public safety system, Active Directory domain, multiple VMware clusters, Citrix server farm, DHCP, DNS, and Microsoft SQL Servers.- Migrated Xenserver virtual machines to VMware to provide enhanced reliability and disaster recovery capability.- Implemented an Active Directory domain to provide improved management capabilities, stronger security and better integration with applications.- Implemented Novell Identity Manager to synchronize eDirectory and Active Directory user account information, providing enhanced user convenience and security.

I was responsible for the disaster recovery system, Active Directory, DHCP, DNS, Microsoft SQL Servers and Windows-based servers.- Migrated end-of-life physical servers to Xenserver virtual machines, ensuring business would not be interrupted due to a hardware failure.- Implemented VMware ESX Server to provide testing and development environments.- Redesigned disaster recovery system providing faster and more reliable backups.

Provided complete network, PC, and server support to local businesses. Migrated clients from Windows NT to Windows Server 2003. Designed and implemented networks and Active Directory domains. Researched Linux- and Unix-based open-source solutions.