Served as co-founding product manager of B2B2C Social Determinants of Health (SDoH) platform, owning roadmap for proprietary and enterprise third-party solutions that deliver retail, community, and wellness interventions targeting consumer maternal-child health and cardiometabolic healthDefined and delivered enterprise configuration, integration, and deployment requirements of Salesforce Health Cloud for professional-users, including features Patient 360, Care Plans, and Care Coordination, as well as platform integrations with Walmart.com, Walmart Financial Services, Walmart+, SDoH-referral solutions, nutrition intelligence services, and tele-doula servicesCo-led discovery, design, and development of consumer engagement feature-set built atop Walmart.com, enabling users to self-assess and manage programmatic needs via member-login solution integrated with professional-facing enterprise platformCreated and implemented product-process(es) aligned to DEIA and Community Engagement Theory, encouraging inclusive product design and deeper understanding of historical barriers to health within local communities, grassroots actions taken to address those barriers, and how Walmart stores/digital solutions can participate

Led Consumer Engagement solutions for B2B2C knowledge and referral platform, managing product strategy, facilitating inclusive design, guiding tech development, and launching products to form self-care networks across health-/social-service providers and consumers, integrating Social Determinants of Health into care delivery

Launched consumer engagement product-set built atop core B2B Social Determinants of Health (SDoH) referrals platform, enabling professional-users to identify, screen, and prescribe SDoH-related services/resources to consumer-cohorts/patient-panels via web, SMS, and email Directed discovery, design, and development of B2B2C web-app, enabling consumers to identify/prioritize needs, search services, and create/manage self-referrals via login solution natively integrated with professional-facing SDoH-referrals platformGuided feature enhancements to B2C no-login SDoH-referral tool, allowing consumers to search and share SDoH-services without disclosing personal information

Co-led design-test-learn cycles for K-12 professional learning platform, validating product-market fit hypotheses among schools aiming to implement community health student support structures, networked instructional models, and social technologiesLed strategy execution for K-12 school redesign product-service hybrid, offering 400+ institutions personalized learning operational support to enhance teacher practice and student experience via data collection, pre-configured analyses, and action planningBuilt and launched organization-wide product ideation, prototyping, and iteration series, codifying innovation process and generating ~70% participation

Led customer discovery and codified customer validation process for B2B2C job-referral platform, iterating 5 core enterprise feature-sets to connect 20+ workforce programs and 10+ employers with 400+ skilled-through-alternative-route job seekers ages 16 - 24Led insights, specs, and prototype for mobile-first, skill-credentialing consumer product, setting job seeker segmentation and feature prioritization across multi-sided market

Advanced business model and talent lifecycle transformation for Global 2000 companies in financial services, healthcare, hospitality, and retail, developing capability-building programs and products totaling ~$3.5M in revenue and impacting 100K+ employeesLed engagement and visualization for 45+ Learning Map® strategic innovation sessions, driving collaborative processes for 15+ companies via visual metaphors, EX/CX maps, game mechanics, and Socratic dialogueLed instructional product design for LMS/LXP content experiences and skill-/performance-enablement solutions, scaling and enabling 10+ EX/CX transformation initiatives for SMB, mid-market, and enterprise clients

Enriched social and experiential learning in customer discovery and business model innovation for 450+ MBA students, enabling cohort to prototype 50+ education, health, and community products for 3K+ Detroit K-8 learnersPartnered with Detroit Public Schools, Detroit Parent Network, Sean Anderson Foundation, and Detroit corporations on Back-to-School Fair, attracting 3K+ K-8 learners to test education, health, and community products from 50+ MBA-vendors

Facilitated 30+ college and entrepreneurial experience workshops for learners grades 7-12, empowering 275+ prospective business undergrads across 10+ Detroit Metro districtsRecruited and trained 15 current business undergrads, scaling near peer programming and collaboratively launching 5 curricular assets for design thinking skill development

Facilitated 90+ college readiness workshops for learners grades 7-12, providing 900+ students across five Detroit Metro districts academic, social, and emotional support