Joseph Martens Email & Phone Number

Lititz, Pennsylvania, United States

Lititz, Pennsylvania, United States

Lancaster, Pennsylvania, United States

◆ Audit incoming sample paperwork for any discrepancies.◆ Notify internal and external clients of any discrepancies found in the audit process.◆ Monitor and maintain team email inboxes for any critical updates.◆ Enter data into the sample management system for incoming samples.◆ Read updated standard operating procedures.◆ Assist new coworkers with any questions they may have.◆ Check sample labels for accuracy.

Wyomissing, Pennsylvania, United States

◆ Train new and existing team members on Provider Service Specialist role by Zoom.◆ Created an Excel Calculator to make some pricing functions more efficient.◆Provide Excel and Microsoft Office assistance to team including making a phone directory for a client.◆ Hired full-time in July 2019 after being a contractor through Aerotek.

Laureldale, Pennsylvania

Serving in progressive roles to include: Freight Handler, 2018 - Present; Receiving Associate, 2017 - 2018 and Stock Marking Associate, 2016 - 2017◆ Provides diverse skills to include strengths technical proficiency updating spreadsheets in Excel and preparing Return-to-Vendor (RTV) shipments. Technical strengths also include utilizing mainframe computer system for product information.◆ Ensures accuracy through processing and correlating merchandise to the correct departments… Show more Serving in progressive roles to include: Freight Handler, 2018 - Present; Receiving Associate, 2017 - 2018 and Stock Marking Associate, 2016 - 2017◆ Provides diverse skills to include strengths technical proficiency updating spreadsheets in Excel and preparing Return-to-Vendor (RTV) shipments. Technical strengths also include utilizing mainframe computer system for product information.◆ Ensures accuracy through processing and correlating merchandise to the correct departments. ◆ Plays integral role supporting receiving and internet fulfillment department as needed. Show less

Malvern, Pa,

Processed and monitored account requests under the guidance of Financial Advisors. Assisted with configurations to new and existing client demographic information unitizing Advent Axys system. Obtained Financial Industry Regulatory Authority Series 7 (FINRA) License.◆ Performed data analysis on client information for management decision-making through the utilization of Excel and Minitab.◆ Wrote and updated process procedures for various processes and provided insight on process… Show more Processed and monitored account requests under the guidance of Financial Advisors. Assisted with configurations to new and existing client demographic information unitizing Advent Axys system. Obtained Financial Industry Regulatory Authority Series 7 (FINRA) License.◆ Performed data analysis on client information for management decision-making through the utilization of Excel and Minitab.◆ Wrote and updated process procedures for various processes and provided insight on process improvements.◆ Provided feedback regarding quality and efficiency of operational processes and client experience to assist all team members.◆ Created quarterly performance statement for department client base and completed financial transactions as needed with high quality and accuracy.Previous Position Held: Client Relationship Associate, 2008 - 2011Provided strengths in client service management within a call center environment. Offered leadership through training new coworkers and contractors on position. Obtained Financial Industry Regulatory Authority Series 6 and 63 (FINRA) licenses. Show less