Joseph Sharp Email & Phone Number

Atlanta, Georgia, Us

Head of IT InfrastructureOversee Cybersecurity & IT GovernanceOversee IT Technical OperationsOversee IT Service Desk OperationsOversee Infrastructure Program Management

Lead all technology initiatives in a rapid concept to reality startup organization.o Lead all development initiatives building a large-scale application to MVP readiness.o Develop enterprise architecture of blockchain solutiono Administer and develop IT Infrastructure roadmap, Development roadmap, product roadmap, and support frame work.o Work with fellow leadership team to secure additional funding from equity investors.o Develop major business partnerships to secure a foothold on the emerging blockchain market.

Twin Cities, Mn, Us

I led all technology initiatives and a staff of 20 IT professionals, serving the Atlanta corporate office and Minneapolis operations center. I advised our executive leadership on the best allocation of resources to optimize IT solutions. My group managed all information systems, support systems, production system monitoring, security, partner integrations, telecommunications, database administration, and technical support for 170 internal staff and 30,000 clients. I developed and implemented annual budgets for corporate technology and utilized my broad technology background to derive regulatory, compliance, and technical system plans.Significant accomplishments include: ★Manage all internal and external technology initiatives for a payment processing company that processes over $13.1 billion in annual transactions and has experienced 40% annual growth. ★Led effort to right-size IT staff after major acquisition doubled company size. Consolidated and integrated two regional technology teams, reducing operating costs and driving better customer service. ★Served as subject matter expert to develop major business partnerships, including an exclusive arrangement with ACSTechnologies, a leading industry software provider.

Twin Cities, Mn, Us

I maintained the company's management information systems, support systems, service desk, and telecommunications solutions. As Senior Manager, I supervised the service desk team tasked with troubleshooting client issues as well as Windows and Linux administration teams responsible for production and non-production systems. Significant accomplishments include: ★Implemented company's first network operations center, allowing for 24/7 monitoring, first level interventions, notifications, and escalations. ★Consolidated datacenters and incorporated industry-leading technology solutions, despite minimal staff and budget support. ★Led migrations to the current change management system, a cloud hosted exchange, VMware virtual infrastructure, and VOIP telecommunication systems.

I taught 30+ aspiring KPGA golf professionals at an expert-level golf training facility.

Nashville, Tn, Us

I was responsible for the company's systems architecture, administration, virtualization, and help desk operations. I administered the Albuquerque and Dallas data center production and corporate Windows systems. I promptly addresses all service requests at the Albuquerque R&D facility.Significant accomplishments include: ★Designed and successfully deployed first virtualization infrastructure on HyperV and VMware.

I designed, implemented, maintained, and provided ongoing support for all technology at the Pueblo of Acoma, including assisting with casino technology server administration and help desk support. I maintained servers for all tribal locations, including the police department, schools, the administrative building, the GIS building, and over a dozen other locations on the reservation. Significant accomplishments include: ★Implemented reverse 911 system for the Pueblo of Acoma Police Department.