Joseph Chan, Ph.D. Email & Phone Number

Los Angeles, Ca, Us

United States

I have helped enroll students into a variety of programs:• Medical device sales (bootcamp) @ Medical Sales College • Flipping Real Estate @ The Flip Secrets• Tech Sales (bootcamp) @ The Tech Level• Options Trading @ Graystone Trading

•Highest enrolling advisor by gross volume.• Recipient of numerous awards: Presidential Award, FY19 Trustee Award, 2018 Annual APEX Award, 7 COMMIT Awards (2 trophies)

• Spearheaded all admissions initiatives and oversaw daily operations of the admissions department.• Reported to the Chief Operating Officer (COO) for organizational structuring, marketing and outreach initiatives, daily projections, metrics, budget, and forecast • Helped enroll students and streamlining the entire admissions and recruiting process for incoming students. • Participated in various committees and provided initiatives for student recruitment. • Built this office from the ground-up, developing webinars, videos, and policies for undergraduate and graduate programs. • Worked closely with department heads and administrators to ensure full transparency on program details with respect to external stakeholders.

Greater Los Angeles Area

• Hosted 10+ campus tours and participated in monthly information sessions • Provided 100+ dials on a monthly basis to recruit applicants and answer general inquiries • Planned Preview Day for prospective students and shared academic opportunities • Wrote blogs to help with general marketing and recruitment in the admissions office• Publicized academic programs, distributed promotion materials, and helped with social media efforts• Presented in Q&A forums to discuss academic requirements, scholarships, and various expectations• Coordinated student orientation to welcome new students and providing overview of USC resources

Los Angeles, California, United States

• Facilitated the Alternative Spring Break – Manzanar pre-trip session • Developed curriculum changes for Critical Issues in Race, Class, and Leadership Education (CIRCLE) – a 7-week non-credit course aimed at engaging Asian Pacific American (APA) activism• Identified high schools where scholarship organizations can better outreach to APA students• Researched alumni career resources that can be incorporated into the alumni branch of APASS • Provided qualitative and quantitative research for assessments based on the office needs

Los Angeles, Ca

• Taught beginner level ESL to 15+ international students and visiting scholars coming from countries such as China, Brazil, Pakistan, Japan, Korea, Spain, among others• Strategized with the instructors from other classes in order to discuss best teaching methods and adjusting curriculum to meet student needs • Met with the program director regularly to assess classroom goals, retention, and overall progress of students• Focused curriculum and lessons plans on verbal, nonverbal, and written English• Organized social events to connect beginner students with intermediate and advanced classes, including coffee breaks, and visits to California Science Center, Hollywood, and Olvera Street• Created an inclusive “open space” classroom environment that promoted diversity and discussion among peers• Provided feedback and recommendations regularly to the program director in order to ensure the long-term success of the program

Los Angeles, Ca

• Publicized 200+ university events to over 24,000 graduate students housed in 58 graduate organizations• Managed and oversaw the PR Committee to organize social media campaigns• Designed website content, weekly newsletters, and a 16-page resource pamphlet• Advocate for the Rossier student body within USC’s Graduate Student Government • Maintain relationships with Rossier Student Organization and student organizations within Rossier• Establish relationships with Graduate Student Government Executive Board and fellow Senators• Vote on and propose legislation in the GSG Senate• Work with Rossier Student Organization to establish relationships and coordinate expansion efforts• Keep organized, detailed records of all projects and documents• Highlight and communicate GSG advocacy issues, events, and resources to graduate students, the administration, and the greater public• Maintained media relations, social media, promotion and planning, and design• Ordered swag, office supplies, and other materials from external vendors• Took pictures at senate meetings and GSG-sponsored events• Managed a $12,000 budget which were allocated for swag, website maintenance, retreat, food, copies, and related expenses• Generated the weekly newsletter using MailChimp, where I collected fliers and information from executive board members and the general graduate student body• Corresponded with any inquiries from any and all graduate students• Created the GSG Resource Packet, consisting of all the resources available to graduate students• Led the Public Relations committee in maintaining GSG's website, event coordination, surveys and assessments to improve the overall public perception of GSG

Los Angeles, California, United States

• Benchmarked alternative graduate legal programs around USA• Generated rosters using excel documents with student names and corresponding them with the appropriate courses• Filed documents and organized/proctored exams, while maintaining confidential information• Assisted with organizing files within the G-Drive, particularly identifying which students were eligible for extra time on exams (i.e. those who received their bachelor's degrees from non-English speaking institutions)

Los Angeles, Ca

• Co-taught a class of 10+ students on various topics related to American culture including history, social norms, sports, travel, food, among other areas relevant to American culture• Worked with an established curriculum, and made PowerPoint presentations conducive to student learning• Fostered an open communication, seminar-style environment where students freely express their opinions with respect to others’ cultures, race, and customs• Gave assignments and quizzes that enabled the international students to think critically of their own backgrounds

Malibu, Ca

• Analyzed EBI survey for 2014 and summarized key findings categorized by race, class, and ethnicity• Coordinated professional staff search process, moves, and welcome• Worked with Year2Day1 Sophomore Retreat Committee and prepare for retreat • Managed the front desk, answering calls from parents and students regarding room assignments• Facilitated RA staff meetings, had regular one-on-ones, and organized check-ins/check-outs• Collaborated with the Chaplain Office in providing spiritual resources for international students• Spearheaded and developed diversity training for RA's and Spiritual Life Advisors• Developed and organized programming such as Boba Break, Pancake Panic, and Volleyball BBQ day

Los Angeles, California, United States

• Engaged in both qualitative and quantitative research in order to strengthen the diversity curriculum• Reviewed student papers and provided comments, feedback, and scores based upon the given rubric• Utilized Qualtrics for collecting data and finalizing all documents to be presented to the supervisor

Greater Los Angeles Area

• Advised 25+ students one-on-one on resumes, cover letters, CV’s, and internship guidance• Organized Internship Week and First-Generation College Student Mentor Program• Generated a list of 100+ potential employers to speak at USC's Career panels• Provided overview of Career Center services and answering general job/internship search questions • Coordinated and organized diversity resources to develop pathways for minority student success

Los Angeles, California, United States

• Providing administrative support to staff, faculty and Deans while working collaboratively with the School and University’s Departments• Worked in academic affairs and student services to coordinate schedules, provide D-clearance for students so they may add or drop courses, monitor classroom usage, and foster relationships with students• Utilized SiS and Salesforce to generate reports, segment students to ensure they are on track• Maintain student progress through counseling and advising• Provided one-on-one tutoring to international students to ensure their academic success in their coursework• Worked with qualtrics to maintain data and assure student scores were accurate

Riverside, California, United States

• Worked with Residence Life to administer and overlook different living areas for campus-wide events, while addressing residential needs• Allocated $4,000 in funds to improve school structure -- including the implementation of a BBQ table and newly renovated bike racks; providing a shed for RA's and providing bathroom supplies for residents• Headed the University Honors Program student leadership council and career center committee with fellow senators, conducting campus-wide surveys for enhancing student body experience• Collaborated with the Career Center to better address needs of students and enhancing professional development for all university students• Investigated and translated different terms and conditions of school board policies in relation to student needs

Riverside, California, United States

• Managed the content for departmental social media accounts• Conducted research on contemporary trends as well as nonprofit organizations• Analyzed projected growth of nearly 20% in readership over the course of a semester• Strategized public relations campaigns for student body through surveys, brochures, and ads

Riverside, California, United States

• Tutored English, oral communications, and mandarin Chinese to students• Mentored over 100 students on written communication ranging from mechanics, syntax, sentence structure, and literary analysis• Offered constructive criticism to those needing assistance in public speaking, structuring a speech, and strategic tactics towards engaging the audience• Created a 40-page pamphlet and made presentations on MLA, APA, as well as Associated Press writing• Served as a notetaker for students with disabilities for various classes

Doctor Of Philosophy - Phd, Educational Leadership, Higher Educational Leadership, Gpa: 3.74

Activities and Societies: Graduate Teaching Assistant

Master Of Education (M.Ed.), Postsecondary Administration And Student Affairs, Gpa: 3.84

Activities and Societies: Graduate Student Government Communications Director, APAA Scholar, PASA Network Finance Chair, Rossier Student.

Bachelor Of Arts (B.A.), Public Relations, Gpa: 3.89

Activities and Societies: Phi Beta Lambda Chapter President, Sigma Tau Delta Chapter President, Speech and Debate, Business & Technology.

Certificate In Advanced Graduate Studies, Interdisciplinary Studies

Activities and Societies: Chapter President, Kappa Delta Pi

Education record

Activities and Societies: Model UN, National Honor Society, California Scholarship Federation, Varsity Track and Field, Yearbook Staff.