José Domingo Rojo Torres Email & Phone Number

Madrid, Community Of Madrid, Es

- Management Technology Department.- Member of Executive Committee.- Development, analysis and improvement of processes, methodologies and subsequent technological integration for maximum efficiency and performance.- Project Management under the direction of PMP certification.- Business Intelligence: Analysis, identification and development of kpi’s to subsequently generate reports to aid in decision making. SSRS. Microsoft SQL Server. Analysis Services.- Management of software and infrastructure vendors.- Ensuring coordination and compliance with LOPD- Development, design, management and integration of solutions such as IP Telephony, CRM.- Reduction in communications spending by creating software and negotiating rates.

Madrid, Madrid, Es

- Reporting requirements analysis and development platforms such as Microsoft Reporting Services BI.- Development of desktop applications.- Installation, configuration and programming of SharePoint.- Integration Desktop and Process Analytics (Verint) in process of the company to improve them.

Alcobendas, Madrid, Es

- Management and planning of an international team.- Design and development of reports and quality indicators customer.- Dialogue with the heads of customer service departments of different companies. (Telco, Energy, Banking, Health Insurance)- Improvement, development and maintenance of Business Intelligence platform.- Ensuring the quality, consistency and integrity of data reports.

Alcobendas, Madrid, Es

- Implementation of the developments indicated by customers and technical team leader.- SQL and Reporting Services developer

Alcobendas, Madrid, Es

- Analysis, Design and improving business processes and customer service operations in Telefonica SA by implementation tools as eGlue (Nice).- Provision of information and identification of indicators of tool use by users.

Ingeniería Técnica De Informática De Sistemas, Informática

Master Business Intelligence, Business Intelligence

Máster En Dirección De Sistemas De La Información, Ingeniería Informática

Máster Universitario En Ciberseguridad, Seguridad Informática Y De Sistemas