Jose Toledo Email & Phone Number

• Oversee the day-to-day organic social media content publishing, utilizing the Sprout Social, Later, BrandWatch, and other social platforms.
• Consult with content producers on social direction, content, and assets needs (photos, videos, gifs, graphics, etc.), and production of deliverables.
• Collaborate with the Social Media Manager and Lead Entertainment Ambassador to plan and execute community events and partnerships, influencer activations, podcast distributions, and other projects.
• Orchestrated new business areas, including setting up Twitch partnership and Tik-Tok. Created and edited over 20 Tik-Tok videos.

• Provide daily support during all stages of the planning and production of PIH digital campaigns across web, emails, social, and paid media.
• Using EveryAction, support the development of impactful email messages to drive engagement and donations. Coordinate the subscriber database to ensure list health and create compelling donations forms, quizzes and.
• Collaborating with internal and external partners to ensure that appropriate tracking and metrics are in place for end-to-end campaign management and reporting (including maintaining Google Tag Manager).
• Support the management and administration of Google Analytics account and other tracking platforms used by PIH (EveryAction, Sprout, Later, and PowerBi)
• Using PIH’s content management system (CMS), coordinate regular editorial updates and development and implementation of campaign landing pages to ensure the website is up-to-date and visitors are engaged.
• Support regular social media updates providing recommendations for timely and compelling content. Monitor and respond to community messages. Now including developing and creating Tik-toks.

Greater Boston Area

• Coordinated the launch of new tours and the constant updates of existing tours; this includes creating a detailed brief that the team would rely on to create a new tour, managing an excel that housed all of the edits.
• Managed Templafy and Brandworkz, tools used by our sales team to help support our product. Training, troubleshooting, and identifying new templates for sales were the many things I was in charge of doing on a day to.
• Compile industry trends to ensure the proper Spanish support is made available for our market. Worked closely with our translator and proofed all materials that went out for sales.
• Constant monitoring of the inventory for sales support material, which included replenishing materials, updating materials, and finding new ways to cut costs.

Greater Boston Area

• Conduct research to identify new leads and programs that can be used by the sales team.
• Customize and produce specific material to support the sales team.
• Demonstrating the ability to handle multiple projects at one time, I.e: from supporting sales tasks to supporting marketing initiatives as well.
• Adapting to all task that the director requests and still producing quality results in a timely manor.

Chelsea Main Branch

• Processes a variety of transactions including: cashing checks, depositing and/or withdrawing funds from accounts, accepting mortgage and consumer loan payments, loan advances, loan payoffs, issuing official checks.
• Follows security procedures including: checking for identification, adhering to check cashing procedures and processing documentation for the Bank Secrecy Act.
• Responds to member inquiries and provides information relative to Credit Union policies and procedures.
• Consistently meets established quarterly sales referral goals by cross-selling credit union products and services.

Suffolk University

• Organize over 30 events a semester to build awareness.
• Craft 150 pieces of social media content for Salt Money.
• Maximized subscriptions the first year from 50 to 400.
• Created & executed the pumpkin painting competition on campus for "Know Your Money Day".
• Manage administrative duties as assigned.

Greater Boston Area

• Created over 100 pieces of social media content for a franchise brand and a startup
• Compiled 25+ competitor research reports for clients
• Researched content ideas for the account team
• Assisted with production of several photo shoots

Logan Airport

• Assisted passengers with check-in and baggage check at the gate
• Ensured the check-in process was compliant with TSA regulations
• Worked with team members to expedite boarding process
• Delivered one of a kind service to the passengers

1 Joslin Pl Boston, MA

• Conduct biographical, business and financial research on individuals, corporations and foundations
• Identified potential prospects using news sources/social media outlets
• Compiled 500+ data entry reports
• Initiated 500+ over the phone conversations with current/new/potential donors
• Assisted with production of several campaigns

Bachelor'S Degree, Entrepreneurship/Marketing, Junior

Activities and Societies: Sigma Alpha Epsilon, Journey Progam

High School Diploma, Auto Body

Activities and Societies: Soccer, Peer Mediator, Mentor, Honors program