Jose Vallejo

Jose Vallejo Email and Phone Number

Finance Service Desk Analyst @ Warner Music Group
Jose Vallejo's Location
Chattanooga, Tennessee, United States, United States
Jose Vallejo's Contact Details

Jose Vallejo personal email

n/a
About Jose Vallejo

Results-oriented finance professional with expertise in systems integration, vendor management, and process optimization. Proficient in SAP Ariba & S4/HANA, with a focus on driving compliance, enhancing operational efficiency, and fostering strong stakeholder relationships. Adept at managing complex workflows and delivering measurable results through cross-functional collaboration. Bilingual in English and Spanish, with experience supporting financial operations across the Americas and Europe.

Jose Vallejo's Current Company Details
Warner Music Group

Warner Music Group

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Finance Service Desk Analyst
Jose Vallejo Work Experience Details
  • Warner Music Group
    Finance Service Desk Analyst
    Warner Music Group Jun 2023 - Present
    New York, New York, Us
    • Enhance SAP Ariba & S4/HANA Performance: Collaborate with cross-functional teams to improve system efficiency, reduce processing times, and ensure better data synchronization across the Americas and Europe.• Refine Supplier Onboarding: Develop and streamline onboarding processes to increase compliance and strengthen overall supplier management.• Support Pega-Based Ticketing System: Work with the Pega development team to enhance and test a tailored financial issue tracking system, improving reporting and resolution workflows.• Lead Service Desk Operations: Provide bilingual support to resolve finance-related inquiries, create documentation in English and Spanish, and establish clear KPIs to boost team transparency and accountability.
  • National Seating & Mobility
    It Support Specialist
    National Seating & Mobility Feb 2023 - Jun 2023
    Franklin, Tn, Us
    - Nationwide IT Support: Addressed and resolved support tickets for over 200 offices across the US and Canada each month, improving overall IT service delivery.- IT Asset and Software Management: Streamlined the maintenance and management of IT assets and software, leading to increased operational efficiency and reduced downtime.
  • Warner Bros. Discovery
    Tech Support Ii
    Warner Bros. Discovery Apr 2022 - Mar 2023
    New York City, Us
    - Application and Service Management: Successfully maintained and supported over 300 applications and services, efficiently processing and resolving more than 250 user-submitted support tickets per month in ServiceNow- Asset and Software Management: Effectively managed physical assets and provided comprehensive support using JAMF and VMWare AirWatch. Streamlined software licensing and maintenance processes for multiple products via Azure and Company Portal, resulting in improved software compliance and reduced downtime.- Global Support Expertise: Delivered high-quality global support across diverse regions, including the US, Latin America, Europe, Asia, NZ, and AUS, contributing to consistent service levels and enhanced user experience across international teams.
  • Discovery Inc
    Tech Support Ii
    Discovery Inc Jan 2022 - Apr 2022
    New York, Us
    - Application and Service Management: Successfully maintained and supported over 300 applications and services, efficiently processing and resolving more than 250 user-submitted support tickets per month in ServiceNow- Asset and Software Management: Effectively managed physical assets and provided comprehensive support using JAMF and VMWare AirWatch. Streamlined software licensing and maintenance processes for multiple products via Azure and Company Portal, resulting in improved software compliance and reduced downtime.- Global Support Expertise: Delivered high-quality global support across diverse regions, including the US, Latin America, Europe, Asia, NZ, and AUS, contributing to consistent service levels and enhanced user experience across international teams.
  • Discovery Inc
    Service Desk Analyst
    Discovery Inc May 2021 - Apr 2022
    New York, Us
  • Knox County Health Department
    Covid-19 Contact Tracing
    Knox County Health Department Aug 2020 - Mar 2022
    Knoxville, Tennessee, Us
    - Efficient Contact Tracing and Data Management: Successfully conducted contact tracing and data entry for all of Knox County, Tennessee during the COVID-19 pandemic, ensuring timely and accurate tracking of cases.- Critical Information Collection and Communication: Proactively contacted positive COVID-19 cases, gathered essential information, provided clear quarantine guidelines, and maintained an up-to-date database of cases and testing centers, which was shared daily with the State of Tennessee.- Enhanced Data Reporting: Developed and managed a comprehensive database that facilitated daily reporting to state authorities, contributing to more effective public health response and coordination efforts.
  • Lake Worth Medical Alliance, Llc
    Patient Care Specialist
    Lake Worth Medical Alliance, Llc Feb 2020 - Aug 2020
    - Supported Physicians: Assisted board-certified physicians in evaluating patient needs and providing quality care.- Managed Administrative Tasks: Oversaw patient intake, records filing, and general administrative duties, ensuring efficient office operations.
  • Orange Phone Care
    Repair Technician
    Orange Phone Care Jun 2019 - Mar 2020
  • Seven One Seven Parking Enterprises
    Valet Attendant
    Seven One Seven Parking Enterprises Sep 2018 - Jan 2019
    Tampa, Fl, Us
    Hospital Parking Management/Shands Hospital
  • Nautica
    Sales Associate
    Nautica Apr 2014 - Feb 2018
    New York, Us

Jose Vallejo Skills

Information Technology Domain Name System Jamf Cmdb Sccm Citrix Active Directory Service Desk Itil Google Workspace Google Workplace Troubleshooting Communication System Administration Team Leadership Okta Administration End User Training Microsoft Office It Operations Asset Management Time Management Technical Support Active Directory Administration Servicenow Administration Analytical Skills Project Management User Provisioning Adobe Creative Suite Application Lifecycle Management Software Licensing

Jose Vallejo Education Details

  • University Of Florida
    University Of Florida
    Biology Of Natural Sciences
  • Dreyfoos School Of The Arts
    Dreyfoos School Of The Arts
    Fine And Studio Arts

Frequently Asked Questions about Jose Vallejo

What company does Jose Vallejo work for?

Jose Vallejo works for Warner Music Group

What is Jose Vallejo's role at the current company?

Jose Vallejo's current role is Finance Service Desk Analyst.

What is Jose Vallejo's email address?

Jose Vallejo's email address is jo****@****ery.com

What schools did Jose Vallejo attend?

Jose Vallejo attended University Of Florida, Dreyfoos School Of The Arts.

What skills is Jose Vallejo known for?

Jose Vallejo has skills like Information Technology, Domain Name System, Jamf, Cmdb, Sccm, Citrix, Active Directory, Service Desk, Itil, Google Workspace, Google Workplace, Troubleshooting.

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