Jose Chavez Email & Phone Number

Los Angeles, CA, US

Greater Los Angeles Area

Los Angeles, California, United States

• Selected as “In Competition” for Oaxaca Film Fest, Southern City Film Festival, Austin Revolution Film Festival, and Script Summit
• Awarded as a Semi-Finalist for the Austin Revolution Film Festival, and Utah Film Festival, and Finalist for the Oaxaca Film Fest

Los Angeles, California, United States

• Facilitated day-to-day mobility help desk operations including ticket prioritization and timely resolution over a diverse clientele of 50+ businesses. Daily tasks included answering customer phone calls and resolving.
• Handed 2nd largest client two weeks into training. Learned SNOW (ServiceNow) quickly, while simultaneously training and managing outsourced employee.
• Within one month had SNOW understood and resolved 75% of backlogged tickets. Trained 2nd employee to take over role of ordering devices and processing Verizon and AT&T account updates.

Los Angeles, CA

• Provided exceptional customer service to Verizon clients, addressing and resolving issues, and ensuring a positive customer experience. Demonstrated in-depth knowledge of Verizon plans and products, while additionally.
• Earned the lead role of SMB (small-to-medium business) Specialist within store location, allowing me to assist or interact with over 90% of business prospects. This also included an hour a week worth of cold calling.
• Recognized for Top Salesman of the Month at least once a year, within a 5-year span.
• Received numerous 100% customer satisfaction surveys, and one month had a perfect score for customer service.

Los Angeles, California, United States

• Tasked with directing a short film for the nonprofit Homeboy Industries, responsibilities include location scouting, auditioning actors, and building a shot list with the cinematographer
• Participated in various educational and networking opportunities within CBS, including learning about the practicalities of production, as well as building the proper team
• Assembled a team of creatives that was inclusive and efficient during all stages of production
• Able to keep calm under pressure during limited shooting days, attempting to shot list finished, and working with various creative voices

Greater Los Angeles Area

• Authored a TV script chosen out of 500 applicants to be accepted into fellowship
• Developed an original drama pilot workshopped by Geoff Harris and nine fellow writers
• Rewrote multiple drafts to exceed expectations of ABC and NBC executives
• Led discussion in writer’s room, collaborated with peers to give and receive notes to improve script

Greater Los Angeles Area

- Created and emailed out call sheets for cast and crew members, making sure everyone was going to the right location at the correct time. - Worked with the writer/director to create the shooting schedule, as well as a daily shot list to maximize time. - Made sure the set was being effectively motivated to keep the daily schedule. - Worked on scenes with.

Los Angeles, CA

- Organizing dates for film festivals and sending out all necessary info to the director and producer.- Finding possible locations for pre-production scouting, and printing/organizing the photographs. - Delivering and sectioning scripts for actors to read, as well as setting up meetings for dialectlearning. - Expressing effective criticism for the film.

Albuquerque, New Mexico Area

• Worked at a call center office taking incoming calls in a timely manner, while managing a fast-paced environment.
• Strove to establish and maintain a personal connection with each customer, cultivating brand awareness.
• Audit customer invoices and offer incentives to save and retain long time and valued customers.
• Engaged with customers who were highly upset, providing them empathy, solutions-based support, and loyalty perks.

Santa Fe, New Mexico

- Shoot and edit videos using Final Cut Pro to accompany stories on the Santa Fe Reporter website and YouTube channel. - Support the Culture Editor during interviews as well as write separate blog posts for the website. - Write short editorial and movie reviews in the Culture section of the print version of the newspaper. - Assist in day to day activities.