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José Faria Email & Phone Number

Head of Financial, Store and Repair Services at Worten Portugal
Location: Oeiras, Lisbon, Portugal 17 work roles 7 schools
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✓ Verified Jul 2026 3 data sources Profile completeness 86%

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Current company
Worten Portugal
Role
Head of Financial, Store and Repair Services
Location
Oeiras, Lisbon, Portugal
Company size
3605 employees

Who is José Faria? Overview

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Quick answer

José Faria is listed as Head of Financial, Store and Repair Services at Worten Portugal, a with 3605 employees, based in Oeiras, Lisbon, Portugal. AeroLeads shows a matched LinkedIn profile for José Faria.

José Faria previously worked as Cell Advisor and Cell Committee Member at Cell Europe (High Dome) and Head of Financial & Store Services at Worten Portugal. José Faria holds Boosting Digital Transformation, Sonae Academy from Nova School Of Business And Economics.

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Worten Portugal

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Profile bio

About José Faria

Com um percurso dedicado ao retalho e à gestão de serviços e after sales, lidero atualmente como Head of Financial & Store Services na Worten, onde sou responsável por inovar o portfólio de serviços financeiros e de loja. A minha missão é criar soluções que diferenciem a Worten no mercado ibérico, consolidando a nossa posição como líderes em serviços ao consumidor final.Dentro da Worten, fui peça-chave na implementação de estratégias de Serviços e Pós-Venda, que culminaram na certificação Ibérica segundo a SGS bem como na reengenharia da supply-chain em Espanha. Com a colaboração das equipas, conseguimos lançar um centro de reparação de telemóveis e implementar soluções de crédito inovadoras, refletindo o meu compromisso com a excelência e a satisfação do cliente.

Current workplace

José Faria's current company

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Worten Portugal
Worten Portugal
Head of Financial, Store and Repair Services
Lisbon, Portugal
Website
worten.pt
Employees
3605
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17 roles

José Faria work experience

A career timeline built from the work history available for this profile.

Head Of Financial, Store And Repair Services

Worten Portugal

Lisbon, Portugal

Cell Advisor And Cell Committee Member

Current
Cell Europe (High Dome)

Valeta, Malta

Protection, maintenance and support for consumer electronics (extended warranties)

May 2024 - Present

Head Of Financial & Store Services

Current
Worten Portugal

Oeiras, Lisboa, Portugal

Aug 2023 - Present

Head Of Iberian Core Services & After Sales

Worten Portugal

Lisboa, Portugal

Management of the Iberian portfolio of core services of the company. Competitive positioning, differentiation regarding other companies in retail and pricing strategy.Define service strategy and the roadmap of each of the company's core services in accordance with the strategic plan.Lead the commercial launch of new core services.Lead the team to execute the marketing actions approved for the development of business, within marketing team´s support.Define selection strategy for Seller ServicesHead of Management of two companies – Satfiel & Zaask.

Jan 2023 - Aug 2023

Head Of Iberian Core Services & After Sales

Worten España

Madrid E Região

Technical Services (mobile, IT & other categories -> Home, pick-up & In-Store repair services)AftersalesTech & Home support membershipRefurbished electronics (B2C)Kitchen, Air conditioning & home SolutionsSolar SolutionsHome FixesCentralized repairs (Telco´s, insurance companys, etc))Marketplace Services (B2C)In-store Services (e.g. ticket sales, photocopy, Photo printing)DaaS (Device as a Service) solutionsRaaS ( Retail as a Service)Own Brand quality managementManagement of the Iberian portfolio of Core services of the company. Define service strategy and the roadmap of each of the company Core Services in accordance with the strategic plan. Lead the commercial launch of new Core Services.

Mar 2021 - Dec 2022

Director Ejecutivo Ibérico De Servicios Y Posventa

Worten España

Madrid E Região, Espanha

Venta de servicios omnicanal y Posventa (seguros, extensiones de garantía, home services, marketplace de servicios core y no core);Soluciones de RentingServicios de suscricionGestión del Centro de Reparaciones (Mobile y Informática);Control de Calidad de Marcas propias (SONAE Guangzhou Branch Office)Gestión de P&LGestión de EquiposKaizenGestión y recaudación de nuevos partnersManagement of the Iberian portfolio of services of the company. Competitive positioning, differentiation regarding other companies in retail and pricing strategy.Define service strategy and the roadmap of each of the company's services in accordance with the strategic plan. Lead the commercial launch of new servicess .Lead the team to execute the marketing actions approved for the development of business, within marketing team´s support.Define selection strategy for Seller ServicesCustomer experience driven;Critical thinking and data analysis capabilities; Strong execution capabilities

Jan 2017 - Mar 2021

Director Ejecutivo De Supply Chain Y Servicios Posventa

Worten España

Madrid E Região, Espanha

Supply Chain, Logistica y transportes Peninsula y Canarias (B2B y B2C)Incluye toda la gama de venta de servicios omnicanal y PosventaGestión de P&LGestión de EquiposKaizen

Feb 2016 - Dec 2016

Director Ejecutivo De Servicios, Financiación, Posventa Y Business Intelligence

Worten España

Madrid E Região, Espanha

May 2015 - Jan 2016

Director Ejecutivo De Servicios, Financiación Y Posventa

Worten España

Madrid E Região, Espanha

Jan 2014 - May 2015

Head Of Servicios Y Posventa Ibérico

Worten España

Madrid E Região, Espanha

Gestión y coordinación los servicios posventa, tanto en la parte de taller, recambios y atención posventa al cliente como de administración logística.Gestión de P&L;Gestión de Equipos;Kaizen;

Nov 2012 - Dec 2013

Committee Member

Cell Europe (High Dome)

Valletta, South Eastern Region, Malta

Protection, maintenance and support for consumer electronics (insurance & extended warranties)

Jun 2016 - Mar 2020

Coordinador De Servicios Ibérico

Worten Portugal

Lisboa E Região, Portugal

Dec 2010 - Oct 2012

Vice-Presidente

Grupo Setcom Sgps, Sa

Palmela

Jul 2007 - Sep 2010

Administrador

Cellbras, Ldta (Brasil)

São Paulo E Região, Brasil

Logística y Supply Chain

Jul 2007 - Sep 2010

Presidente

Setcom Brasil

São Paulo E Região, Brasil

Jul 2007 - Sep 2010

Gestión Comercial

Supermercados S. Jorge

Felgueiras, Porto, Portugal

Jan 1994 - Dec 1999
Team & coworkers

Colleagues at Worten Portugal

Other employees you can reach at worten.pt. View company contacts for 3605 employees →

DL Daniela Lourenço Daniela Lourenço Colleague at Worten PortugalLisboa, Lisbon, Portugal View → EC Estefania Campos Estefania Campos Colleague at Worten PortugalGreater Palma De Mallorca Metropolitan Area, Spain View → AS Andreia Sintra Andreia Sintra Colleague at Worten PortugalSesimbra, Setúbal, Portugal View → PG Paula Gonçalves Paula Gonçalves Colleague at Worten PortugalPortugal View → PL Paulo Loureiro Paulo Loureiro Colleague at Worten PortugalPorto, Portugal View → JC Joana Castro Joana Castro Colleague at Worten PortugalVila Nova De Gaia, Porto, Portugal View → PS Patrícia Sobrinho Patrícia Sobrinho Colleague at Worten PortugalOdivelas, Lisbon, Portugal View → AC Afonso Capucho Amaro Afonso Capucho Amaro Colleague at Worten PortugalLisbon, Portugal View → RC Raquel Cerqueira Raquel Cerqueira Colleague at Worten PortugalVila Nova De Gaia, Porto, Portugal View → JF José Ferreira José Ferreira Colleague at Worten PortugalCoimbra, Portugal View →
7 education records

José Faria education

Empower Yourself By Ace Academy, Advanced Career Empowerment

Mtw - Ace Academy

Education record

Escola Secundaria Felgueiras
FAQ

Frequently asked questions about José Faria

Quick answers generated from the profile data available on this page.

What company does José Faria work for?

José Faria works for Worten Portugal.

What is José Faria's role at Worten Portugal?

José Faria is listed as Head of Financial, Store and Repair Services at Worten Portugal.

Where is José Faria based?

José Faria is based in Oeiras, Lisbon, Portugal while working with Worten Portugal.

What companies has José Faria worked for?

José Faria has worked for Worten Portugal, Cell Europe (High Dome), Worten España, Grupo Setcom Sgps, Sa, and Cellbras, Ldta (Brasil).

Who are José Faria's colleagues at Worten Portugal?

José Faria's colleagues at Worten Portugal include Daniela Lourenço, Estefania Campos, Andreia Sintra, Paula Gonçalves, and Paulo Loureiro.

How can I contact José Faria?

You can use AeroLeads to view verified contact signals for José Faria at Worten Portugal, including work email, phone, and LinkedIn data when available.

What schools did José Faria attend?

José Faria holds Boosting Digital Transformation, Sonae Academy from Nova School Of Business And Economics.

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