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Jos Goffin is listed as Director Change Customer at RESCO bvba, a with 3 employees, based in Lubbeek, Flemish Region, Belgium. AeroLeads shows a work email signal at rescobelgium.com and a matched LinkedIn profile for Jos Goffin.
Jos Goffin previously worked as Director Change Customer at Argenta (Banking And Insurance) and Owner & Managing Director at Experience 4 Results (Own Consulting Cie). Jos Goffin holds Postgraduate, Advanced Degree (After Masters), Operations Management, With Honours from Ku Leuven.
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Jos is an experienced people manager and coach who has been leading small teams as well as organizations of up to 350 (indirect 1100) people at national and international level. Building teams in order to achieve challenging objectives has been a constant throughout his career. Jos carried responsibilities at all management levels: from first line management up to director and general management; his experience also includes staff and project/program management positions. Board experience was also gained as boardmember and president. During his career he has been leading major changes and restructuringand has build new organizations.For over more than 25 years in business Jos carried important budget and P&L responsibilities. Experience has been gained in companies of different size, multinationals as SME in a wide range of sectors: Engineering, insurance, ICT, IT services, not for profit, social security, payroll services, health, social profit, education, services, social services, publishing, government, outsourcing services. Functional areas cover: ICT, operation, BU management, business support, fulfillment, process management, sales admin, engineering, customer relations, business planning, operational excellence. Jos is pragmatic in his approach, flexible, open-minded, stress-resistant and calm; he is objective-driven and result oriented; he can adapt quickly to new environments and challenges and is very open to new evolutions and ways of working including new techniques and technologies. Central in all his actions are “people”, coaching, relationships as well as excellent communication.The last years Jos has been specialising in business continuity, crisis management and organizational resilience. Main focus is at strategic and conceptual level. Jos is accredited in this discipline and has gained in depth experience in this field.
Listed skills include Change Management, Strategy, Outsourcing, Management, and 30 others.
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A career timeline built from the work history available for this profile.
Antwerp Area, Belgium
Responsible for the Change Customer orgainzation in the IT and digital organization of Argenta, member of the MT.The organization is composed of 5 competence centers: analysis, development, strategic projects, digital and Banking applications
1. Interim Management assignments (ICT, Operations, supply chain, services, ...)2. People Management 3. Business Continuity and crisis management (building resilience) in different sectors. 4. Change Management 5. (Senior) Program and Project Management6. Executive Coaching
Linden, Belgium
Business continuity and crisis management consulting & services. Help companies to build resilience.Business continuity and crisis management projects have been delivered in various sectors, such as utilities, engineering, chemical, oversees transport, authorities, broadcasting, …. Some examples: running and implementing complete crisis management and business continuity projects; running of crisis management exercises and advice on crisis management plans
Namur, Gosselies, Strépy, Louvain-La-Neuve
Senior project management: Within the context of the implementation of a “federal” clearing house in which all Distribution Grid Operators and Production Companies participate (ATRIAS): - Project management of the “service management” stream, aiming at the implementation of service management (ITSM) based on ITIL V3. Represent ORES in the “service management” advisory board of Atrias (covering as well IT as Business): ensure that the business and IT requirements of ORES are taken into account; ensure alignment with other DGO (Distribution Grid Operators)- Project management of the outsourcing of all market related applications, covering AMS as well as projects and ressources. Approach: service based. - Hiring of two dedicated senior profiles and handover of both projects.
Belgium
Several “short” strategic consultancy assignments (after holidays of 14/7 till end of August) Oil-industry – engineering - Insurance-…(confidential – covered by NDA)• Consultancy on changes (human related aspects)• Consultancy on organization structure and strategic plans• Crisis management and business continuity exercises• Crisis communication plan• Crisis management proceduresADKAR – crisis management and business continuity standards – Governance models
Interim Management Assignment.Full program and change management responsibility for the design and implementation of crisis management (crisis management includes business continuity management).Definition and development of a vision and strategy.Gradually implement Crisis Management and specific Business Continuity Management throughout all organizations. • Development of a Crisis Management Governance ;• Development and implementation of crisis management procedures and guidelines• Implementation and coachning of a platform of crisis management process owners • Training and exercising of crisis teams; participate to audits• Development of management tools for the follow-up of implementation and progress (BCMS)• Support the implementation of a strong HR crisis support and a Communications crisis team• Run specific projects in addition, i.e.:- Implement an invocation process for crisis teams through an emergency call center - Run a company-wide business continuity project in order to cope with the “pandemic” (2009)- Crisis management measures to cope with a potential “blackout” situation - Implementation of an electronic logbook- Coordinate the implementation of a dedicated crisis room infrastructure with special attention to communication equipment, no break installations and redundant IT and communication equipment- Actively participate in a specific IT service continuity project.
Interim management assignment.Develop a strategy - design and implement a business continuity program: Implement the first steps in Business Continuity Management (ensure that the operations can continue to run in case of a major incident) – support the implementation for specific business units: Trading organization, Sales & Marketing, …: policy development, critical process definition, business risks assessment, strategy definition, implementation & testing plans. Coaching & managing change.
Interim Management Assignment- Secretary General and coach of the Information Security Council: creation and coaching of a new cross-unit forum on Info Security, bringing together all IS Managers of different BU’s, creating a common spirit, common goals and common way of working. - Launch of a Business Continuity Policy and coordination of a major project on the assessment of IT service continuity (Disaster recovery – DRP) and the implementation of a DRP trajectory.
Leuven, Belgium
President - VCOV (Flemish confederation of parents and parent commitees)Organization representing the parents and parent associations of the Free (Christion) network for Flanders. Represents 2250 schools and 1800 parents associations. Main tasks : represent parents towards the government, implement new governmental policies in the parent associations, network and support organization for the local parent associations. Covering 5 federations (provinces) which are the key contact between the national organization and the local parent committees and parents. Since June 2013: Honorary President.
Company active in the Interim Management business.
Interim Management Assignment.Ensure timely and accurate response to a major tender (Ministry of Finance - Belgium) concerning the outsourcing of a printing environment (30.000 printers), including full asset management and proactive monitoring of consumables. Ensure ITIL compliance of the services offered. Coordinatte between different partners (national & international). Ensure technological integration as well as integration of processes supporting services. Ensure a unique and qualitative selling proposition, coordinating efforts from technology specialists and partners involved.
Interim Management assignment.Coaching of management. Vision & mission update and translation into processes. Implementation of portfolio management & program management. Develop strategic and conceptual insight and thinking.
After the merger of SBB and VKW into Acerta: creation of a single professional ICT organization at Corporate level; define a Corporate ICT strategy, implement governance processes and make technological choices to secure the future of the organization. Implement benefits by economies of scale. Stabilization and optimization of the performance of the newly implemented Payroll application.Ensure Business Continuity and disaster recovery plans are in place.
Operations Director - Promedia (publishing - yellow pages)Restructure and change the operations (supply chain) organization and processes in order to move from one channel (paper) to multi-channel (paper, internet, CD, WAP, 1207, ...). Implement a human resources strategy to enhance the skills and management potential. Implement an ICT strategy and a database structure (processes, operations and ICT) in order to support the strategy. Responsible at international level for the database. Ensure business continuity.
Director Customer relations - ACC (Health sector - ICT services)Management of the 3 business units providing ICT and financial services to the health sector. Implementation of the necessary change (organization, skills, attitude) to move from a protected towards a competitive market. Create synergies between units.
Business Unit Manager - IBM (ICT products and services)Startup and growth of a business unit, delivering services in Year 2000 (consulting and conversions), Euro and application outsourcing. Risk analysis and ensure business continuity through year 2000 compliance programs.
CIO B/L and MEA (ICT Director) - IBM (ICT products and services)After a major restructuring program in ICT: stabilize the organization and build new structures. Move to the ICT Director function by taking gradually responsibility for all functions within ICT. Rebuild the ICT skills in line with needed competencies.Implement the major assigned projects at national level. Implement the IBM standards at MEA level.
Process and Systems Manager Benelux - IBM (ICT products and services)Responsible for the successful implementation of one single Fulfillment organization for Benelux, working in a uniform way with common processes and using the same information systems.
Fulfillment Program Manager - IBM (ICT products and services)Responsible - first at Belgian, later at Benelux level - for the global coordination of the fulfillment function (fulfillment being split into different organization): ensuring common processes, skills management, career advancement, liasing with corporate HQ in Paris, liasing with ICT, operating plan , HR management and training. Also responsible for specific projects and programs as assigned.
Operations Manager - IBM (ICT products and services)Responsible as deputy of the business unit manager for the business drive and all operational aspects of the autonomous business unit. In addition also responsible for the own support and ICT organization.
Direct Supply Centre Manager - IBM (ICT products and services)Manage all volume product in a cost-efficient way, providing sales and fulfillment support to dealers and large accounts and ensuring optimization of customer satisfaction. Ensure supply is in line with demand, avoiding backorders and leadtimes.
Branch Administration Manager Dealer Channel - IBM (ICT products and services)Ensure integration of all administrative and fulfillment processes within the IBM structures (PC was started as a separate company previously) and in line with IBM processes. Ensure a qualitative and efficient dealer administrative support for all fulfillment and financial matters.
Account Administrator - IBM (ICT products and services)Ensure correct and complete order entry, contract management, backlog management, plant contacts, customer contacts, billing and collection for a specific set of accounts. Ensure customer satisfaction.
Industrial Risk Advisor - Zurich (Insurance)Ensure industrial risks are at an acceptable level within the accounts covered. Setup consultancy programs to help customers to lower risks. Advice customers on exposures, risk management and financial implications.
Brussels Area, Belgium
Project Engineer - Tractionel (Engineering)Manage projects in electricity and instrumentation according to budget and customer expectations. All activities are billable to customers.
Activities and Societies: KUL Alumni Publication on the optimization of the supply chain in a publishing company
Activities and Societies: Vlerick Alumni
case about reorientation of a company supported by a strategic IT-policy and IT-plan.
case-study concerning different investment scenarios.
Thesis : "Intelligence - the influence of heredity and environment".(gr. distinct.).
Activities and Societies: Alumni Groep T Thesis on the optimization of delivery planning of a brewery, including automization of the full.
Activities and Societies: Associate of the IIB
Quick answers generated from the profile data available on this page.
Jos Goffin works for RESCO bvba.
Jos Goffin is listed as Director Change Customer at RESCO bvba.
AeroLeads has found 1 work email signal at @rescobelgium.com for Jos Goffin at RESCO bvba.
Jos Goffin is based in Lubbeek, Flemish Region, Belgium while working with RESCO bvba.
Jos Goffin has worked for Argenta (Banking And Insurance), Experience 4 Results (Own Consulting Cie), Resco Bvba, Experience 4 Results, and Ores.
You can use AeroLeads to view verified contact signals for Jos Goffin at RESCO bvba, including work email, phone, and LinkedIn data when available.
Jos Goffin holds Postgraduate, Advanced Degree (After Masters), Operations Management, With Honours from Ku Leuven.
Jos Goffin is listed with skills including Change Management, Strategy, Outsourcing, Management, Ict, Management Consulting, Program Management, and Governance.
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