- Provide beta testing and user acceptance testing (UAT) for new digital applications in the retail, sports, and sports betting spaces.- Liaise with product development teams on a regular cadence to provide feedback on proposed new app features, performance, as well as potential bugs.

- Collaborated with e-Commerce Supply Chain Senior Leadership to develop, challenge and evolve all operational metrics to ensure that major initiatives and project teams were focused on the most relevant and impactful KPIs.- Provided regular and ad-hoc business analysis as well as strategic support to address key performance issues within the e-Commerce Supply Chain vertical.- Developed and maintained a novel reporting suite to aid the Gatorade Team Zone planning function to assess actual sales versus forecasted sales; with the intent of reducing waste, risk, and out of stocks.- Provided ongoing analytical and strategic support to the Sam’s Club e-Commerce Sales Team, generating visibility into direct fulfillment performance, as well as assessing Net Promoter Score (NPS) Performance.o Developed a comprehensive suite of reporting to guide supply chain activities leveraging multiple data sources (both internal & external).o This undertaking enabled the team to achieve “World Class” NPS performance that was recognized as a major e-Commerce accomplishment during 2020 PepsiCo NA year-end retrospective.- Designated as a key liaison between Supply Chain Strategic Capabilities and the Data Engineering / Data Science & Analytics (DE/DSA) Team charged with leading our next generation reporting automation and data infrastructure aspirations.o Developed a methodology to onboard and prioritize reporting work-streams based on level of benefit and level of effort; to remove personal bias, and thus ensure that the team is working on the most value-added projects.o Generated functional requirements to bridge the gap between technical and non-technical stakeholders to enhance the efficiency and flow of project work-streams.

- Provided analytical and strategic support to ensure the growth and profitability of the B&N e-Commerce business segment.o Areas of focus included: budgeting, operations, fulfillment, promotional & marketing effectiveness, pricing, category management, and brand management.- Acted as the key liaison for executing B&N e-Commerce promotional strategy and offerings.o Collaborated with merchants on promotional design and scope.o Established profitability targets and expectations for senior management.o Developed a framework to quantitatively monitor promotional effectiveness and issued weekly and post hoc reports using Microstrategy.- Supported the B&N E-Commerce Textbook Business o Monitored and reported (on a monthly cadence), the used textbook inventory position as well as required reserve based on the market value of inventory.o Developed a framework for selling excess used textbook inventory to whole sellers with the goal of reducing the required reserve.o Provided ad-hoc reporting during critical sales periods to monitor marketing initiatives related to the textbook business.o Developed effective coupons and promotions in this severely margin constrained space during peak sales periods.- Partnered with category management team to evaluate cross-sell and up-sell opportunities within our catalog and provided digital merchandising recommendations for bundling that increased conversion, AOV, UPT, and attach rates for products.- Developed a strategic framework and methodology to assess the lifetime value of new customers by acquisition channel. - Led the analytics and reporting for internal programs such as the B&N Affiliate Program, Nook/BN Press, and Clearance & Obsolescence initiatives.- Fully proficient in the Microsoft Office Suite (Word, Excel, PowerPoint, and Access), rudimentary SQL, 1010 Data Platform, IBM Coremetrics, Adobe Analytics / Omniture, Microstrategy, SAP-BW, Tableau, Stella Metrics, and B&N proprietary software.

- Provided analytical and strategic support to ensure the growth and profitability of the B&N e-Commerce business segment.o Areas of focus included: budgeting, operations, fulfillment, promotional & marketing effectiveness, pricing, and brand management.- Generated ad-hoc analyses for senior management to support high priority competitive / market response activities.- Supported targeted marketing programs through Geo & Web Analytics. - Provided / led the analytics and reporting for external sales channels / external partnerships such as Google Express and Jet.com

- Supported the launch of Barnes and Noble’s new e-Reader, the Nook, and established a newly created digital media products department.- Managed in store training for all new associates on B&N’s digital products, as well as the internal business enterprise software platform.

- Researched biological pathways that catalyze natural product syntheses.- Synthesized and purified substrates for a biosynthetic enzyme (STS).- Synthesized and optimized the production of novel anti-cancer indole alkaloid analogs in the catharantine, vindoline, and vinblastine families using biological and chemical methods.

- Worked on a highly collaborative research and development team focused on devices for diabetes management. - Conducted competitive product testing and data analysis for needle based insulin delivery devices.- Generated product performance documentation and conducted data analysis for a blood glucose monitoring device to address post-market release issues.- Collaborated on the development of a next generation lubricant system for insulin pen needles and optimized the application process parameters.- Performed testing and data analysis on insulin pen needles for a firm-wide initiative to validate conformance to ISO standards using Six Sigma methodology.- Conducted initial viability testing for a new 3.0 mm intradermal pen needle.