Josh Birnbaum Email & Phone Number

Boston, Massachusetts, United States

Boston, Massachusetts, United States

• Formulated the inaugural Commerce Cloud industry audit process, applying an informed rubric to a number of Salesforce customers and prospects to procure a high-level articulation of the value and differentiation of the Commerce Cloud solution within largely-unpenetrated industries • Leveraged innovative strategy to cultivate a consistent Go-To-Market approach and cross-departmental cooperation in respect to Product advancement and exposure • Delivered and presented eCommerce Benchmarks for Grocery, Media and Automotive to Commerce Cloud leadership, conducted ongoing analysis evaluating Payments operations and impacted $5M+ in business across Commerce initiatives• Conducted targeted competitive research and analysis to inform new operational efficiencies within the Sales and Product organizations, utilizing Salesforce reports and dashboards to generate meaningful insights across verticals • Developed a new “hub” for ISV partner information and content, collecting platform details and assets, and conducting outreach to recruit new and existing partners to the collaborative Sales initiative

San Francisco Bay Area

• Complete day-to-day operational tasks as well as targeted projects, exhibiting flexibility and a variable skillset that employs both a technical and communicative acumen• Collaborate with Business Development, Marketing and Product teams to ensure inter-departmental cooperation and consistency, cultivating synergy among Dialpad’s growth driven objectives• Work in Salesforce to generate monthly revenue and usage reports that are disseminated to Sales and Enablement teams to catalyze revenue growth and partner expansion

San Francisco Bay Area

• Spearheaded outreach to both Dialpad’s current and prospective partners, working with a team to establish and improve relationships with prominent service providers in the industry• Worked with the Business Development team to synthesize and present new data to senior leadership within the company, expediting the growth of Dialpad’s Strategic Alliances• Constructed mathematical models to consolidate large amounts of data and give direction to the agenda of the Strategic Alliances division• Conducted comprehensive research across Dialpad’s competitive suite, collecting and analyzing data to determine the strengths and weaknesses of Dialpad’s Strategic Alliances division• Audited Dialpad’s app marketplace, evaluating existing landing page content and working with Marketing and Product teams to rewrite more informative and congruent landing pages

San Francisco Bay Area

Diablo, California, United States

Economics

During my study of Economics, Finance and History I have completed many interesting and pertinent courses relating to my career path.

College Preparatory Diploma