Josh Bosworth

Josh Bosworth Email and Phone Number

Service Manager at Hobart Food Equipment and Service | Certified in Cybersecurity | MBA Candidate @ Hobart Food Equipment and Service
troy, ohio, united states
Josh Bosworth's Location
Matthews, North Carolina, United States, United States
Josh Bosworth's Contact Details

Josh Bosworth work email

Josh Bosworth personal email

n/a
About Josh Bosworth

Experienced Service Manager with a demonstrated history of working in the business supplies and equipment industry. Skilled in Communication, Time Management, Teamwork, and Leadership. I have obtained my Certified in Cybersecurity certification by ISC2 and The AWS Certified Cloud Practitioner certification by Amazon Web Services, showcasing my commitment to professional development in the Information Technology field. With a strong support background and a BSBA in Management Information Systems, I am currently working towards a Master of Business Administration - MBA, along with a certificate in Management Information Systems from East Carolina University. I am passionate about leveraging my IT expertise and exceptional customer service skills to drive organizational success.

Josh Bosworth's Current Company Details
Hobart Food Equipment and Service

Hobart Food Equipment And Service

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Service Manager at Hobart Food Equipment and Service | Certified in Cybersecurity | MBA Candidate
troy, ohio, united states
Website:
hobartservice.com
Employees:
1245
Josh Bosworth Work Experience Details
  • Hobart Food Equipment And Service
    Service Manager
    Hobart Food Equipment And Service Feb 2024 - Present
    Charlotte, North Carolina, United States
    • Oversee day-to-day operations of a team of 16 direct reports with the goal of achieving revenues of at least $350,000 per tech while satisfying various customerfacing and performance metrics• Led efforts locally to implement a new company-wide work order management system, improving efficiency and data tracking for 16 technicians• Trained and provided support for 30+ end-users during system implementation and collaborated with IT and data integrity teams to discover bugs and report potentialsystem enhancements• Perform data analysis using Power BI, SQL reports, and Excel to drive branch towards achieving business objectives• Analyze monthly profit and loss statements to determine areas of focus andadjustments needed to improve benchmarks
    View
  • Hobart Food Equipment And Service
    Service Advisor
    Hobart Food Equipment And Service Apr 2021 - Feb 2024
    • Promoted from Service Technician to Service Advisor within 22 months• Oversee day-to-day operations of a team of 8-10 technicians, driving revenues of at least$268,000 per tech while consistently meeting customer-facing and performance metrics• Optimize inventory management by analyzing reports and determining necessary min/maxstocks for optimal performance, resulting in a 6% increase in First Call Completion• Developed and implemented a comprehensive onboarding and training plan that decreasedtechnician training time from 5-8 months to 2-4 months, while improving First CallCompletion and Callback metrics.
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  • Hobart Food Equipment And Service
    Service Technician Ii
    Hobart Food Equipment And Service Jun 2019 - Apr 2021
    United States
    • Completed 2-5 service orders per day, performing corrective and preventative service oncustomer’s commercial kitchen equipment, generating revenue of $250,000 per year• Maintained a First Call Completion percentage of greater than 80% and a Callbackpercentage of less than 4%
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  • Hobart Food Equipment And Service
    Installation Technician Ii
    Hobart Food Equipment And Service Jul 2015 - Jun 2019
    United States
    • Led successful removal and installation of commercial kitchen equipment, contributing tobusiness growth from $800,000 in revenue in 2015 to $1.4 million in revenue in 2018• Implemented safe practices and procured personal protective equipment, resulting in zerorecordable injuries
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  • Chick-Fil-A-Franchise
    Scheduling Manager
    Chick-Fil-A-Franchise Feb 2009 - Jul 2015
    United States
    • Planned the schedules for more than 30 employees, optimizing labor margin below 21% toincrease profitability• Supervised shifts composed of 8 to 16 team members, contributing to record revenues ofover $3 million• Trained over 30 new hires, instilling the core values of the business
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Josh Bosworth Education Details

Frequently Asked Questions about Josh Bosworth

What company does Josh Bosworth work for?

Josh Bosworth works for Hobart Food Equipment And Service

What is Josh Bosworth's role at the current company?

Josh Bosworth's current role is Service Manager at Hobart Food Equipment and Service | Certified in Cybersecurity | MBA Candidate.

What is Josh Bosworth's email address?

Josh Bosworth's email address is jo****@****ice.com

What schools did Josh Bosworth attend?

Josh Bosworth attended East Carolina University, East Carolina University, Central Piedmont Community College.

Who are Josh Bosworth's colleagues?

Josh Bosworth's colleagues are Jamie Emerson, Paul Pavlow, George Bush, Pascal Gacoin, Manuel Torres, Jerry Leininger, Marti Mason.

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