Joshua Burdick, M.A Email & Phone Number

United States

Project management, Customer Success Management, Training and onboarding.

Identify and recruit teams for various aspects of ministry. Developed new initiatives that included power teams to help with events, sent out blogs and mass email updates, along with web updates. Oversaw detals with events such as, food, coffee, sign ups for volunteers, and trainings.

Online

Provide online instruction to a diverse student population centered on multiple interpersonal and public speaking courses. Create the course curriculum, weekly video lectures, and announcements.

Lakewood, Colorado

Facilitated a virtual learning environment and management system by providing online training and support on web-based server software (Blackboard) that improved course management, student information systems, and authentication protocols.Led platform updates with the education department to keep them current on changes to the software. Utilized Salesforce CRM to organize policy records, audit files, and gauge the performance of faculty.

Lacey, Washington

Played an integral role in developing student recruitment and sourcing strategies collaborating with senior administrative teams and external educational partners. Conducted detailed evaluations and measured performance metrics to analyze acquisition and retention patterns for student enrollment. Oversaw all facets of social media management, including supervising a student team in content management, campaign strategies, and policies. Served as a diligent gatekeeper to enforce appropriate information for maintaining a solid institutional presence. Acted as a trusted brand ambassador by establishing and cultivating strong community relations with churches, Christian/local middle schools, and representation at military events. Liaised with students and teachers to boost morale and mediated any conflicts before they escalated.• Spearheaded enrollment growth by proactively reaching out to the homeschool community and feeder schools, generating approximately $80,000 in new revenue annually.

Lynchburg, Virginia

Taught two sections of public speaking to over 50 students. Created bi-weekly lesson plans monitored exams, graded speeches, and coached students on speech organization. Utilized Blackboard software as a vital resource for connecting with students.

Lynchburg, Virginia

Accountable for introducing a seamless admissions guideline for students and families while enhancing the recruiting processes for the university. Inputted student data into Salesforce CRM and provided new concepts for effective targeting and connecting with prospective students. • Consistently led the department in the number of applications processed

Master’S Degree, Strategic Communication

Activities and Societies: Attended Virginia Association of Communication Arts and Sciences--37th Annual Convention at George Mason.

Bachelor Of Arts - Ba, Business/Corporate Communications

Graduate Certifcate, Learning Design And Technology, Graduate Student