Joshua Christman Email & Phone Number

North Pole, Ak, Us

Fairbanks, Ak

Conduct technical analysis and troubleshooting of F-35 Pilot Training Devices, ensuring adherence to customer specifications and operational readiness.Serve as the primary liaison with customers, delivering technical training and product briefings to enhance user engagement and satisfaction.Prepare training devices for customer use, facilitating mission-specific setups to support pilot training objectives.Lead a functional and security baseline upgrade, streamlining the upgrade process from six weeks for the first two simulators to just ten days for the last two simulator upgrades.Document operational and maintenance challenges to identify trends, contributing to continuous improvement efforts.Collaborate with cross-functional teams to manage engineering and logistics support activities, providing regular status updates to customers and program management.Key Achievements:Maintained DoD 8570 Level IAT-II certification and complied with F-35 Special Access Program security requirements.Established a comprehensive library of technical documentation to streamline troubleshooting and training operations.Enhanced team effectiveness through strong communication and proactive problem-solving

Fairbanks, Ak

Provided exceptional technical support to users within the TCC organization, troubleshooting and resolving computer and software-related issues using both remote tools and in-person assistance.Achieved recognition as one of the top 3 Service Desk Technicians in ticket resolution, consistently closing a high volume of support tickets within the first 6 months of employment.Installed and configured hardware including computers, VOIP phones, and mobile devices in accordance with service requests from management and users.Collaborated with cross-functional teams to address systemic problems within desktop and mobile environments, improving overall service efficiency.Created user accounts in various systems and documented all support interactions for tracking and reference.Participated in large-scale projects, including system migrations and technology deployments, ensuring seamless transitions and minimal disruption to operations.Recommended enhancements to hardware and software solutions, contributing to improved computing needs at both individual and enterprise levels.Conducted end-user training on integrated services, including video teleconferencing and major software applications.Supported the IT department by prioritizing and escalating tasks as necessary, ensuring timely resolution of incidents and requests.

Fairbanks, Alaska, United States

Wiring and programming of data loggers, including sensors, cameras, and other specialized instruments for the purpose of field data collection. Worked at the Tanana River Test Site (TRTS) with faculty and staff to set up, deploy, repair, and maintain energy and hydrographic data collection equipment/systems. Diagnose and troubleshoot malfunctions with mechanical and electrical instruments and their components in both a lab and field setting.Mobilizing, deploying, repairing, and demobilizing research barge, debris diverter, boats, and other critical infrastructure at TRTS. Provided technical support to faculty and staff such as installing, deploying, and maintaining Computing systems. Additionally, conducted work diagnosing, and resolving IT-related problems with computers, drones, wireless and wired networks, and printers in both a field and lab setting.Assisted faculty and staff in the placement and use of transect markers in efforts to collect river velocity data sets. This included setting up and utilizing Trimble survey equipment.

North Pole, Alaska, United States

Traveled by Boat, ATV, and Bush plane to remote mines with limited supplies for various days at a time.Assisted in the operation, troubleshooting, and repair of various heavy equipment with limited tools and supplies.Worked with and repaired pumps, and small motors to manage water and run suction dredge.Operated, remedied, and educated other miners on the uses of drones and metal detectors in the pursuit of gold acquisition.

North Pole, Alaska, United States

Compiled and analyzed daily reports to assess operational efficiency and project progress, providing actionable insights to upper management.Strategically arranged the pickup and delivery of materials, optimizing logistics to reduce costs and improve project timelines.Managed the office server during outages, troubleshooting issues effectively to minimize downtime and maintain productivity.Developed and implemented organizational processes that improved workflow and team communication.

North Pole, Alaska, United States

Pursued educational qualifications and practical experience to advance toward becoming a licensed electrician, demonstrating commitment to professional development.Installed various communication systems, electrical systems, and fire alarm systems, adhering to industry standards and safety protocols.Operated heavy machinery including forklifts, scissor lifts, and plow trucks, ensuring safe and efficient job site operations.Utilized a variety of power tools in the execution of electrical and construction tasks, maintaining a strong focus on safety and precision.

North Pole, Alaska, United States

Delivered parts and supplies to job sites, ensuring timely access to materials and contributing to project efficiency.Organized part trailers and maintained a clean and orderly job site, enhancing operational safety and productivity.Assembled scaffolding for construction projects, adhering to safety guidelines and contributing to a safe working environment.