ClearView Management Resources collaborates with you to discover and define a holistic, integrated and clearer view of your situation along with the paths to improve it. Often, perceived problems and obstacles are really opportunities to go places you didn’t think possible. We have proven methodologies to advance talent, processes, and company growth that will be used transform your organization into a more agile, sustainable business.

Provide strategic leadership with direct accountability for $40 million in annual revenue across 14 accounts, including several major retailers such as Lowes, Abercrombie and Walmart, requiring services to manage and maintain operational costs, service levels, quality, safety, and customer service. Oversee 1 director, 2 general managers, and 6 operations managers, with regional P&L accountability of $40 million annually. Manage hiring of more than 1000 hourly workers each peak season. Own relationship of 7 different clients; grow sales and improve relationships as account manager over 7 DCs of Lowe’s 3PL services. Maintain competitive value proposition for existing clients via market surveys of employment, request for pricing bids of new / existing clients, and needs assessments to identify inefficiency solutions.Communicate with site leaders to understand performance and obstacles to success. Consult with customers to discuss perception of successes and failures. Analyze budget-to-actual variances and reforecast as needed. Assist with conducting market / wage survey analyses. Hold monthly leadership calls with Lowes. Travel to actively manage sites with significant performance issues. Deliver quarterly business review presentations on peak plannings and hindsight reviews.* Credited with bringing consistency to Lowe’s sites following promotion to account manager role, footprint increase from 4 to 7 sites, and budgeted revenue growth target of 100% ($7.5 million) on total 2018 sales. Identified best practices, implemented consistent tools and processes, improved communication between sites, developed leadership teams, and provided common messaging to customers. Improved overall efficiencies by 10% in 2017 and presented year-end review that clearly communicated value add, setting up successes for 2018. Built relationship with VP of Operations, who communicated appreciation for new partnership.

Developed solutions that included process enhancement, data mining, report writing, inventory control, process reengineering, operational support, and WMS configuration for purpose of reducing operational costs. Managed P&L, accounts receivable, and tax submissions. Negotiated with senior leadership of organizations on project deliverables, timelines, and fees. Managed $210,000 in cash flow.* DHL/SIMOS: Orchestrated refinement of inefficient processes and practices involving inventory and fulfillment servicing new DHL/Gymboree account and began shipping for them within 3-month period. Led 6-month project that resulted in:o Improved order fulfillment rates from 98.9% to 99.9% by identifying accuracy issues and artificial inventories for DHL logistics.o Increased pick accuracy by enhancing system controls, reducing annual downstream costs by more than $140,000.o Recognized and resolved mechanization logic and process issues, reducing handling in downstream problem resolution area and recovering costs in excess of $83,000 annually.o Increased operational visibility by developing reports that enhanced flow of product; optimized building volume levels.o Worked with engineering, inventory control, and operations leadership to re-assess standards, analyze functional processes, and deliver ROIs for each recommended change where capital was needed to improve efficiencies.o Contributions led to permanent hire by SIMOS.* Stage Stores: Sold 15-week project in Jacksonville, TX with other partners. Improved efficiencies by more than 100% for manual processing area during 12-week period. Assisted in implementing Lean management techniques, reducing waste, and improving efficiencies. Created reporting tools via data mining from WMS to provide individual productivity improvements, as well as increasing inventory turns by 60% from 5 days to 2 days). Company recouped investment via operational savings within 1 year.

Oversaw heavily mechanized 750,000 sq. ft. facility with more than 100,000 SKUs and $50 million of on-hand inventory, shipping over $300 million annually for DSW.com. Accountable for all operations within DC across 3 shifts with 300+ employees, as well as 4 direct reporting operations managers for inbound, outbound, inventory and production / planning. Ensured accurate processing within budget, while continuously bringing on new employees and additional SKUs. Used Lean management techniques to develop project charters and teams to follow projects through to completion and capturing costs saved. Assisted in designing and implementing processes, as well as training staff in adjustment to business growth during doubling of DSW.com original footprint. Led site championship call monthly; addressed performance, KPIs, successes, and setbacks.Senior Operations Manager | OHL – DSW.com* Increased on-time shipping and fulfillment efficiency by 60% (from 5 days to shipping of 99.5% all orders within 2 days) following promoted to role in 2011, with responsibility for all operations inside heavily mechanized distribution center (DC) with more than 100,000 SKUs and $50 million of on-hand inventory, and shipping over $300 million annually.Super-User WMOS, Inventory Control Manager, Production Coordinator | OHL – DSW.com* Contributed to start-up of DC for company’s new online market. Assisted in resolving numerus system-side issues involving implementation of new state-of-the-art warehouse management system (WMS). Worked through mapping issues, system modifications to match operational process needs, order management system configurations, integration layers, outbound shipping, and customer communications over 3-month period to hit target go-live date. Helped develop solutions to challenges such as staff size increases, budgetary goal maintenance, and systemic