Regional President of the largest provider (Private Equity backed) of value-based care focused exclusively on serving rural America. Direct daily operations, including business development, sales, contracting, account management, provider engagement and performance, STARs, medical coding, and onsite health navigator staff. Supervise a staff of 130+, including Vice Presidents of Business Development and Account Management, Vice President of Operations, Chief Medical Officer, Market Managers and Health Navigators, supporting 93 Clinics (184 locations) with 106K+ Medicare and Medicare Advantage patients.▪ Provide rural clinics with staff, technology, and opportunities needed to succeed in a value-based delivery model (ACO and Medicare Advantage).▪ Embed a local health navigator in the clinic alongside staff to assist with care coordination, patient education, and value-based care activities.

Progressive leadership role with oversight of largest region representing 40% of Cigna’s total Medicare Advantage customers. Directed daily operations in a highly matrixed environment. Managed cross-functional teams, including provider performance engagement professionals, contracting, sales and marketing, STARs, medical coding, product, finance, and health services. Lead overall Medicare strategy, operations, and profit & loss (P&L) management generating $3.2B+ in revenue across multiple service areas across Texas, Oklahoma, Arizona, and New Mexico, supporting 215K+ Medicare Advantage customers and 31K+ providers. Developed strategies to grow customer base, improve retention, increase competitive positioning, improve STAR ratings, optimize financial performance, raise brand recognition, and develop strategic partnerships. ▪ Achieved Texas first 5-star Health Maintenance Organization (HMO) H-Plan, 2023, and 4-Star Preferred Provider Organization (PPO) H-Plan, 2022. ▪ Secured largest membership growth in Cigna’s history, 46%+ net membership growth in Texas alone in one year (2023), moving Cigna Texas to #3 in overall market share. ▪ Drove region revenue growth 23% in one year from 2022 to 2023.

Served in a dual Vice President role as North Texas Health Plan market lead and CareAllies (Cigna subsidiary) Physician Management Company engagement lead. Directed operations across a broad region covering Dallas-Fort Worth, East Texas, West Texas, and 1 Independent Physician Association (IPA) in Chicago. Supported 21K+ Medicare Advantage customers and 5K+ providers. Designed and implemented strategic market and IPA plans to define direction and drive performance. ▪ As Health Plan VP – Managed $260M in annual revenue; led an expansion initiative across three new markets, generating $33M in revenue in first year of operation; led North Texas market strategies to improve STAR ratings, maximize profitability, optimize network, and improve performance management.▪ As Physician Management Company VP – Created 2 new IPAs in Dallas-Fort Worth and Chicago; served as President of the Board of Directors (BOD) for 3 IPAs (DFW, Chicago, El Paso); recruited and educated high performing providers on Value-Based Care initiatives and maximizing performance and profitability for IPA.

Orchestrated and directed daily operations of a delivery organization, including systems implementation, data entry, claims management, processing, customer service, and provider relations. Supervised a team of 250+, supporting 820K+ customers and 29K+ providers. Managed P&L generating $44M in annual revenue.▪ Developed and implemented account operations business plans to define strategic direction and fostered accountability organization wide.▪ Developed and implemented operations dashboard, improving service level agreements (SLAs) to 90%+.▪ Secured 5-year contract renewal with a 1-year extension option valued at $280 million by overseeing request for proposal (RFP) contract renewal.

Selected from a pool of applicants as 1 of 3 enrolled in MBA Leadership Rotation Program. Started in business planning rotation and quickly moved to reporting manager, service desk delivery and traveled internationally. Handpicked to be the Healthcare Division Chief of Staff for exhibiting outstanding performance and leadership skills. Supported healthcare industry president in implementing new RFP for TPA business.