As an innovative and results-driven technical consultant with 14+ years of experience in the industry, I am passionate about fostering long-term relationships and delivering exceptional customer service. My expertise in ERP implementation and training, process improvement, and issue resolution, combined with my strong technical skills in ERP administration, security compliance, and IT infrastructure, have enabled me to drive success for my clients. One of my proudest accomplishments was contributing to a 10x increase in revenue for a construction company over a 10-year period through improvements in both their IT infrastructure and business processes.