Supervisor, Parts Technical
CurrentParts Technical Supervisor (Promoted in 2012) - Mobis Parts America Parts Technical Admin (Promoted in 2009) - Mobis Parts America Parts Technical Specialist - Corporate Hyundai Motor America Supervise 3 Technical Specialists in daily activities such as daily Parts Master review and -maintenance, quality concerns from dealer support groups and from District Parts Business Managers -Reduced Vehicle Off Road days from 18 days in 2013 to 12 days in 2014-Support 8 regional Parts Business Managers in parts sales, dealer concerns and backorders-Enhance vendors catalog by creating manufacturer notes to reduce dealer confusion of parts-Implemented JPEG photos to vendors catalog for clarification of parts-Plan logistics movement of defective parts back to vendors for rework or reimbursement-Increased reimbursements from vendors from $50K in 2012 to $350K in 2014 -Analyze month-end data and present to executive level management-Manage and reconcile $2 million of Non-Salable inventories quarterly-Refine parts quality by investigating and reporting over 400 parts issues to Korea Quality team-Improve Parts Distribution Centers’ productivity by reducing stock inspections from 570 in 2012 to 453 in 2013, and 322 in 2014-Coordinated Parts Quality Control Inspection to all 8 Parts Distribution Centers -Collaborated with vendors to update Hyundai and Kia parts catalog from 16bit disk base to web-based catalog by enhancing visual aspects for ease of use -Supported OEMs service department by reviewing Technical Service Bulletins before release-Set up and maintained 60 user accounts with vendor catalog system-Investigated and resolved dealer inquiries related to parts discrepancies on fitment and quality issues-Supported OEMs with internal concerns and dealer concerns on parts catalog -Reviewed part master update file from HQ before implementing changes to current system -Maintained MSDS and EX number for transportation department
