I lead Eye Candy Design's digital strategy, aligning the brand to digital and enhancing brand identity. I also oversee web/online and digital marketing efforts, driving innovation in strategies for client goals to help achieve impactful results and maximise ROI through digital transformations.

During my time at CI&T (formerly Transpire), my role centered on managing top-tier client accounts, with a strong emphasis on client retention, renewals, growth, partnerships, and elevating customer satisfaction. Additionally, I proactively identified opportunities to enhance client-customer engagement, fostering lasting value and solidifying key client partnerships.

Transpire specialises in strategy, design, and development solutions across diverse digital platforms, such as mobile, web and IoT applications. Our core strength lies in creating design-centric digital products and experiences that drive business empowerment.We worked in collaboration with leading and visionary organisations to tackle business challenges, ignite innovation, gain competitive advantages, create user delight, and enrich lives through technology.Key duties and responsibilities- Ensuring exceptional customer experiences.- Implementing sales strategies for our existing client portfolio.- Prioritising growth across established solutions, such as design, QA, mobile IoT, and web services.- Engaging with Channel Partners, specifically AWS and Acquia.- Managing the full sales cycle for existing clients, from opportunity to contract sign-off.- Nurturing and expanding customer relationships.- Gaining an in-depth understanding of our clients' markets and strategies to align with their product vision.- Managing financial metrics and establishing, as well as reviewing, revenue and growth targets.- Collaborating closely with discipline leads to innovation and enhances existing customer engagements.

As the leader in regional sales, we thrive in effectively engaging target accounts and channel partners. Our approach encompasses proactive outreach, a focus on Managed Service ROI. This strategy cultivates a strong lead pipeline for Cloud Readiness Assessments, leading to increased closure rates and enduring client retention. Moreover, we offer scalable end-to-end application delivery across both public and private clouds, streamlining the acceleration of MarTech initiatives for development and marketing teams.

I held the pivotal role of managing Digital teams across Melbourne, Sydney, and international operations. My primary responsibilities included spearheading client partnerships, with a specific emphasis on the establishment and expansion of a Sitecore practice. This strategic initiative culminated in GrowthOps attaining the prestigious status of a Gold Implementation Partner. Moreover, I was tasked with identifying fresh opportunities, nurturing existing client and partner relationships, and providing oversight for the technical team.My duties extended to forging new opportunities and cultivating robust relationships with our existing clients and partners, all while effectively managing the technical team.

Trimantium GrowthOps Limited (ASX: TGO) is an entrepreneurial advisory and operations partner for organisations seeking to develop new products, services and growth strategies.We take ideas from concept to reality. Operating across Australia and Asia, we provide services spanning management consulting, technology, and advertising and creative, including analysis of market threats and opportunities; leadership development; change management; cloud services; software development; system integration; positioning and brand strategy; and marketing communications.We solve complex problems with one simple goal in mind: to help our clients grow. Put simply, we think. And we do. To help our clients grow.KDIS joined Trimantium GrowthOps in May 2018.

KDIS joined Trimantium GrowthOps in May 2018.I was accountable for managing operations in Melbourne, Sydney, and international locations. My role encompassed diverse responsibilities, including driving new business development, nurturing client relationships, leading the development team, ensuring financial performance, and overseeing office and cost management.I brought key skills in stakeholder management, a profound understanding of digital marketing and development, strategic planning, adept project management, proficient team leadership, and effective communication to this role.

In my role at Fireworks, I managed the Melbourne branch and its team, focusing on sales growth, client and solution management, and digital innovation. I also prioritized brand awareness and effective communication with clients and partners, ensuring excellence in work delivery, especially in website development, online marketing, and online database systems.Key duties and responsibilities - Project and Team/Branch Management: Efficiently led the Melbourne branch and team. - Business Performance: Identified and nurtured sales growth opportunities. - Service Delivery: Ensured high-quality service delivery. - Online Marketing and Digital Innovation: Spearheaded digital innovation. - Customer Experience: Enhanced client and partner communication. - Client Management: Oversaw client relationships. - Building Digital Solutions: Developed and delivered digital solutions. - Team Training & Development: Fostered team growth.

In collaboration with my brother Clive Dickerson, the founder of FYVE, I helped create the FYVE brand in 2004. I was the original web designer for the FYVE website and also played a role in managing the physical store. I contributed to building networks and partnerships to expand FYVE's market presence.One significant achievement I'm proud of is leading the FYVE x Carlton Dry partnership through Carlton United Brewers (CUB) for around four years, starting in 2012. During this time, I worked closely with the Carlton Dry team to execute successful promotional co-branding campaigns, including TV ads, magazine promos, and alpine events with Carlton Dry-sponsored FYVE snowboard riders, offering customers exciting opportunities to win exclusive FYVE x Carlton gear.Additionally, I played a role in managing the FYVE x Carlton Dry team riders during events throughout the 2012-2014 snow season. I also represented FYVE at various events across Australia, including the Quicksilver Pro in Queensland, Mile High in Perisher, New South Wales, and Stylewars @ Falls Creek, Victoria. - Co-established FYVE in 2004 and designed the original website. - Managed the physical store and expanded networks for growth. - Led the FYVE x Carlton Dry partnership from 2012-2016, executing successful campaigns. - Managed FYVE x Carlton Dry team riders during 2012-2014. Represented FYVE at events across Australia. - Oversaw social media communication with Clemenger BBDO, curating video content for sharing.

My role is to provide effective planning, implementation, coordination and management for delivering digital and print media communications projects on time, on budget and on brief. Using our main website development platform Drupal. My key focus is to enable my area to become a leading provider of communications to the community, health and welfare sectors across Australia, while being responsible for the professional development of the SocialDesign (both web and graphics) team.

I was promoted to the position of web and multimedia manager in 2008 after spending more than two years as part of the Web and Multimedia team in a web designer role. One of my first major tasks was to lead the upgrade of Infoxchange's content management system (Drupal). I managed a team of designers with diverse backgrounds and areas of expertise to ensure websites were built efficiently and on schedule.In this position I had responsibility for the coordination of web projects and documentation, web customer relationships, liaison with the Software Development team, high-level interface design and overall management of the Web Design team.

After graduating from University, I pursued further studies in web and graphic design. During this time, I started designing websites for friends and family, which eventually led to the establishment of my own company, J.D. Web Designs, operating from my home office. The demand for my services, especially in the realm of Flash and HTML, was substantial. I aimed to secure a position within a company where I could fully utilize my skills in these areas and, in turn, thrive in a collaborative and creative team environment.