Josh Dorman

Josh Dorman Email and Phone Number

Product Owner | Software Maintenance @ Kapsch TrafficCom North America
Josh Dorman's Location
Austin, Texas, United States, United States
Josh Dorman's Contact Details

Josh Dorman personal email

n/a

Josh Dorman phone numbers

About Josh Dorman

The most important part of your client relationship is their belief in what you are providing them. Managing our products and growing with our clients needs allows our teams to continue to improve, allowing our platform to lead industry standards for project delivery.

Josh Dorman's Current Company Details
Kapsch TrafficCom North America

Kapsch Trafficcom North America

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Product Owner | Software Maintenance
Josh Dorman Work Experience Details
  • Kapsch Trafficcom North America
    Product Owner
    Kapsch Trafficcom North America Jan 2018 - Present
    Duluth, Georgia, Us
    - Product Owner for multiple tolling products, prioritizing requirements, stakeholder interest and project deadlines- Worked through original product development plan for shifting current monolithic tolling systems into product based services that monitored for over $2 billion in transactional revenue- Weekly planning with product team and stakeholders to continuously build the product backlogs and create a transparent roadmap for all of North America to follow- Reduced project costs through improvements in CI/CD pipeline, automated deployments, reduction in application licensing, integration of Azure VMs instead of local servers and updated UI configuration to lessen project setup time
  • Kapsch
    Operations And Maintenance Manager
    Kapsch Jul 2014 - Jan 2018
    Manage all of the day to day operations for our client. Control the preventative and active maintenance needs for all current and future roadways. Responsible for all client interaction, managing expectations for future software releases and hardware upgrades. Every issue/need the client has is my priority in order to continue growing our partnership and their business.
  • Transunion
    Data Analyst
    Transunion Jun 2013 - Jul 2014
    Managed hundreds of hospitals in order to provide our Medicaid, Medicare and Commercial insurance services. We would provide the patient insurance information to hospitals for unknown patients and allow them to bill accurately. HIPAA compliant. Thousands of records were queried and analyzed in order to provide every hospital with accurate data and improve each clients relationship.
  • Mercury Insurance
    Claims Specialist Ii
    Mercury Insurance Jul 2012 - Jun 2013
    Brea, California, Us
    Consistently handled a very quick and fast paced workloadManaged thousands of dollars in payments to each participating party, which relied on efficiency, accuracy and great organization skillsWorked daily under intense time constraints while retaining customer satisfactionDaily use of Excel and various applications to handle multiple tasks at once
  • Cmc Americas
    Senior Data Analyst
    Cmc Americas Aug 2011 - Feb 2012
    Assembled daily reports in Excel with data from the Bloomberg TerminalAnalyzed Statistical Business Reports Contacted clients to ensure confidence and quality workHelped work through recurring journal entriesWorked in compliance with offices all over the country, requiring constant communication
  • Best Buy Co
    Sales And Customer Relations Representative
    Best Buy Co May 2006 - Apr 2011
    Educated customers on various products.Ensured patrons' needs were met from start to finish of interaction.Worked with supervisors to keep inventory at appropriate and expected levels.Attended corporate training seminars, volunteer functions and team/leadership building activities.
  • Texas Medical Association
    Administrative Assistant
    Texas Medical Association Sep 2008 - May 2009
    Austin, Texas, Us
    Handled secure delivery of important documents.Created publications for presentations, regarding information management models for health care administrators.Daily tasks include: --Maintained co-worker productivity by stocking conference areas. --Provided staff support through appointment management. --Organized and oversaw facility events

Josh Dorman Skills

Customer Service Sales

Josh Dorman Education Details

  • The University Of Texas At Austin
    The University Of Texas At Austin
    Economics
  • James Bowie High School
    James Bowie High School

Frequently Asked Questions about Josh Dorman

What company does Josh Dorman work for?

Josh Dorman works for Kapsch Trafficcom North America

What is Josh Dorman's role at the current company?

Josh Dorman's current role is Product Owner | Software Maintenance.

What is Josh Dorman's email address?

Josh Dorman's email address is jd****@****nce.com

What is Josh Dorman's direct phone number?

Josh Dorman's direct phone number is +181396*****

What schools did Josh Dorman attend?

Josh Dorman attended The University Of Texas At Austin, James Bowie High School.

What skills is Josh Dorman known for?

Josh Dorman has skills like Customer Service, Sales.

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