Joshua Downey Email & Phone Number

Ann Arbor, MI, US

Tryzens Global is a new kind of digital commerce agency. Big enough to matter, but small enough to care.We’re leaders in global branded commerce, helping international brands sell their goods and services to millions of customers, in their new and existing markets.

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- Collaborated closely with the sales team to understand customer requirements and effectively communicate the technical value proposition of the products and services to potential clients.- Lead the team in preparing and delivering compelling product demonstrations, presentations, and technical/functional proposals to highlight the benefits and features.

Ann Arbor, Michigan, United States

- Lead and managed the functional aspects of Salesforce implementation projects, collaborating with cross-functional teams to deliver high-quality solutions.- Engaged with business stakeholders to understand their needs and translate them into clear and concise functional requirements.- Collaborated with technical teams to design Salesforce solutions that.

Ann Arbor, Michigan, United States

- Lead and managed the functional aspects of Salesforce implementation projects, collaborating with cross-functional teams to deliver high-quality solutions.- Engaged with business stakeholders to understand their needs and translate them into clear and concise functional requirements.- Collaborated with technical teams to design Salesforce solutions that.

Ann Arbor, Michigan, United States

- Developed project plans, including scope, timelines, resources, and deliverables.- Defined project goals, objectives, and success criteria.- Created and maintained project documentation, including project charters, schedules, and budgets.- Lead cross-functional project teams, ensuring clear roles and responsibilities.- Monitored project progress.

Ann Arbor, MI

- Developed project plans, including scope, timelines, resources, and deliverables.- Defined project goals, objectives, and success criteria.- Created and maintained project documentation, including project charters, schedules, and budgets.- Lead cross-functional project teams, ensuring clear roles and responsibilities.- Monitored project progress.

Effectively coaches and mentors project team members.Keeps track of lessons learned and shares those lessons with team members which includes leadership in collecting data for post mortem reviews and ensuring this information is utilized for process and team improvement.Mitigates project team conflict and communication problems.Participates in PMO meetings.

Ann Arbor, MI

• Primary Point of Contact for the client for ongoing support work and the build out of new site features
• Management of development sprints being performed by Support development staff
• Manage project scope and schedule, identify change requests and work with customers to set project priorities
• Fully understand key platform functionality and related business value from the customer’s perspective
• Communicate with customers regarding project and support related issues
• Facilitate codevelopment and communication between Lyonscg groups to ensure smooth integration of new functionality

Ann Arbor, MI

• As an Application Coordinator I:
• Provide project management of iterations of development work being performed by Support development staff
• Manage project scope and schedule, identify change requests and work with customers to set project priorities
• Understand key application functionality and related business value from the customer’s perspective
• Communicate with customers regarding application support related issues
• Communicate with other Lyonscg groups to ensure smooth integration of new functionality

Ann Arbor, MI

Birmingham, MI

• Gathered requirements using interviews, document analysis, business process descriptions, use cases, business analysis, and workflow analysis.
• Effectively initiated, planned, scheduled, estimated, coordinated, and delivered all activities for projects and related release initiatives.
• Served as the conduit between the business community and the software development team through which the requirements flowed.
• Managed complex software development, architecture, and integration projects in a fast paced, constantly changing Agile environment.

Dexter, MI

• Lead agile software development team building custom software from the ground up for industries ranging from online training to e-commerce.
• Oversaw a dev-ops team that constructed cloud infrastructure to support SAAS applications within the Amazon Web Service’s cloud network.
• Primary point of contact for the clients. Lead all project status reporting, as well as took input from clients and passed it along to the development team in order to translate their ideas into functionality for the.
• Oversaw both timelines and budgets for multiple concurrent projects, ranging from $10,000 to $150,000+.

Washington D.C. Metro Area

• Managed and coordinated a $4.5 million contract for the Military Healthcare Cyber Infrastructure Services (MCiS) division of the Military Healthcare Services (MHS)
• Provided support to MCiS in achieving its goal of deploying applications on cost effective communications and computing infrastructure, with sufficient capacity and scalability to ensure adequate end-user performance.
• Supported an independent capacity planning team of 20 people that managed the planning, prediction, and allocation of infrastructure capacity for MHS applications.
• Worked with other project managers on various engineering processes including proactive architecture and design, developing KPI’s and deliverables, configuration management, and lifecycle management.

Washington D.C. Metro Area

• Conducted analyses and audits of raw data collected by applying analytical methods from mathematics, science, and engineering.
• Developed statistically valid trends monthly and cumulatively from data collected, performed relevant statistical analysis, and developed models on collected data.
• Reviewed, reconciled, provided project status reports, and provided process improvement recommendations for data tracking and manipulation and current issues relating to both external and internal databases.

Tampa/St. Petersburg, Florida Area

• Analyzed usage data, aircraft fleet trends, pricing strategies and technical publications to identify market potential for FAA/PMA parts.
• Acted as an intermediary between airline engineers and internal company engineers for both project background and technical discussions.
• Prepared financial analysis packages including recommendations on potential new development projects.
• Developed research processes and performed data collection to effectively evaluate sales opportunities to determine value within the commercial aerospace market.
• Streamlined the development of engineering packages as well as designed templates that continue to be used by all analysts.

Bachelor Of Science, Aviation Science And Administration

General Studies

Activities and Societies: Boy Scouts of America