Western Mideast FZCO provides corporate services, tax structures and tax consultancy. These services are provided to international clients with particular focus on professional bodies such as banks, accountants, lawyers and wealth managers. I currently manage a team of 8 staff across 3 offices.

• Managing and servicing key high net worth accounts, providing support and strategies to increase profit, while keeping the client satisfied through constant communication.• Established rapport with clients in order to ensure client retention• Creating new business by conducting sales calls from daily leads.• Providing customer service to clients globally.• Conducted retention calls to clients who had been inactive for large lengths of time.• Produced daily and weekly reports for management.• Co-managed the training of staff on HY Markets, and have co-written the training manual for new starters.• Responsible for the deposits and withdrawals of client monies.

Henyep Investment UK is the London-based branch of Henyep, a multinational wealth management company based in Hong Kong. The company provides clients leveraged positions over a variety of capital markets, offering CFDs on US stocks, FX pairs, bullion, energies and soft commodities.• Provided instant two-way pricing to brokers and clients over the telephone and internet, based directly on the exchange-traded prices available on Reuters. • Provided market commentaries, analysis and reports to clients.• Composed day-end reports for corresponding clients and reported to both head office and the various brokers’ offices.• Facilitated the Depositing and Withdrawal of funds. • Calculated Equity/Margin ratios of accounts and issued margin calls when necessary.