As the Deputy Network Manager, I play a pivotal role in ensuring the efficient and secure operation of our IT infrastructure, supporting the unique needs of our students, staff, and residents. My responsibilities include:⦿ Maintain compliance with the latest government standards for Cyber Essentials.⦿ Establishing and managing Mobile Device Management (MDM) systems, including application and restriction policies for iPads and mobile devices across the company.⦿ Deploying, managing, and administering web filtering solutions for safe and secure internet usage by students, staff, and residents.⦿ Managing and administering printer network for reliable and efficient printing services.⦿ Coordinating Windows Server Update Services (WSUS) for desktop, laptop & server updates, ensuring all systems have the latest security patches and updates.⦿ Managing Active directory services and integrating with Microsoft Office applications⦿ Overseeing firewall and VPN management, including phishing tests and setting up security protocols with Sophos to safeguard our network.⦿ Maintaining robust IT networking and ensuring seamless connectivity and communication routing across 20+ separate buildings.⦿ Performing regular upgrades and maintenance of server room infrastructure for optimal performance and reliability.⦿ Conducting repairs on various digital devices, including printers, laptops, desktops, monitors, and tablets.⦿ Administering and managing Microsoft services such as SharePoint, Azure, Outlook, and PowerBI, ensuring proper permissions and user experiences.⦿ Managing internal landline and mobile phone systems to support effective communication within the organization.

I am the Co-Founder and CEO of ESC_ (Escape), an independent record label dedicated to discovering and promoting diverse, cutting-edge styles of underground electronic dance music since 2019. Our small yet creative team of three is passionate about presenting euphoric and futuristic dystopian themes, driving a forward-thinking approach to dance-floor music with every release. Job role includes:⦿ Overseeing the distribution of music across multiple platforms including iTunes, Spotify, Beatport, Bandcamp, and more. Ensuring seamless availability and visibility of our releases on all major streaming services.⦿ Creating and managing budgets for product promotion, designing and executing social media campaigns, and sending monthly email newsletters to our subscribers. Coordinating radio show interviews to boost our artists' profiles.⦿ Managing the production, promotion, distribution, and budgeting for vinyl records, ensuring high-quality physical releases that appeal to collectors and fans.⦿ Building and maintaining relationships with artists, drafting contracts, setting up payment plans, and providing regular progress reports to keep our talent informed and satisfied.⦿ Collaborating with digital content creators for print, social media, video, and album artwork designs, ensuring cohesive and compelling visual representation of our artists and releases.⦿ Leading project management efforts for multiple music releases, shows, and promotional campaigns, ensuring all projects are delivered on time and within budget.⦿ Hosting a monthly radio show on Brighton's Trickstar Radio, spotlighting emerging talent and music signed to the label.

As a freelance independent music producer, I specialize in electronic dance music under two distinct aliases. Under Jay Ford, I explore House and Garage genres, while DV-US allows me to delve into various forms of underground electronic music. Both aliases have garnered support from BBC Introducing, BBC 1Xtra, Rinse FM, Reprezent Radio, and Trickstar Radio. Skill Sets include:⦿ Creating custom patches/presets tailored to specific genres and project requirements. ⦿ Created and released music singles, EPs, and remixes on various streaming platforms.⦿ Working closely with labels and producers to create high-quality audio content, ensuring the final product meets industry standards.⦿ Proficient in numerous DAW software and digital programs for music production, including Waves Audio, Native Instruments, Logic Pro X, Pro Tools, IZotope, and more.⦿ Performing live DJ sets at events, festivals, radio shows, and nightclubs and entertain events for diverse audiences.⦿ Integrating synthesizer hardware with digital audio workstations (DAWs) and other studio equipment for enhanced workflow efficiency.⦿ Designing efficient audio paths to minimize latency and maximize sound quality.⦿ Connecting and configuring multiple audio interfaces, MIDI controllers, and other hardware to work cohesively within a studio environment.⦿ Recording and positioning microphones to capture the best Live High-Quality Samples, Vocals, and Instruments for Production.⦿ Proficient in recording live audio sources, ensuring pristine quality and clarity for use in music production. This includes setting up and capturing high-quality samples, vocals, and instruments. ⦿ Utilizing studio acoustics and treatment methods to reduce unwanted noise and enhance recording quality.⦿ Editing and mixing recorded tracks to ensure they meet professional standards for integration into final productions.

As a Junior IT Engineer, my role supported and maintained IT infrastructure for over 100 companies. My responsibilities include a variety of tasks such as:⦿ Keeping track of IT inventory, including hardware and software assets, to ensure accurate records and efficient resource allocation.⦿ Setting up user profiles and computers for new and existing employees, ensuring they have the necessary access and tools to perform their roles effectively.⦿ Handling ticket requests via support software, phone calls, and emails, providing timely and effective resolutions to IT issues.⦿ Formulating solutions for specific company digital requests, tailoring IT services to meet unique business needs.⦿ Overseeing call history, scheduling opening hours, and liaising with providers such as BT and Virgin to manage landline and mobile services.⦿ Conducting on-site visits to maintain and migrate internal company networking, ensuring reliable and secure network operations.⦿ Managing anti-virus software and spam filtering through providers' web portals to protect company systems from security threats.

Whilst working as an NHS Health Advisor 111, my role involves a wide range of skills to ensure the best possible care and assistance for those in need, which includes:⦿ Clearly and effectively communicating with patients to ensure they understand medical advice and instructions.⦿ Offering compassionate care and support, particularly in potentially distressing situations whilst listening attentively to patients to accurately assess their needs and provide appropriate advice.⦿ Utilizing a solid understanding of basic medical concepts and terminology to deliver accurate health information.⦿ Assessing symptoms and determining the best course of action, often in urgent or high-pressure situations.⦿ Accurately recording patient information and symptoms to ensure the correct advice is given.⦿ Remaining calm and effective in high-stress situations, managing multiple calls and urgent cases efficiently.⦿ Collaborating with healthcare professionals and team members to ensure comprehensive patient care.⦿ Using computer systems and software for recording and retrieving patient information and accessing medical resources.⦿ Handling sensitive patient information with the utmost confidentiality and maintaining professionalism at all times.⦿ Providing high-quality customer service to ensure a positive patient experience.

During my tenure as a Cocktail Waiter and Bartender, I developed a diverse set of skills essential for delivering exceptional service in a fast-paced, customer-focused environment:⦿ Provided high-quality service to guests, ensuring a memorable and enjoyable experience, and addressed customer needs promptly and efficiently.⦿ Created a wide range of cocktails, mastering both classic and contemporary recipes, and innovated new drink recipes to enhance the menu and cater to customer preferences. Efficiently managed multiple orders simultaneously during peak hours, ensuring timely service, and prioritized tasks effectively to balance customer service and bar operations.⦿ Handled cash, credit card transactions, and tips accurately and responsibly; balanced the cash register at the end of shifts, ensuring all transactions were recorded correctly.⦿ Monitored and managed stock levels of beverages and supplies, placing orders as needed, and conducted regular inventory checks to minimize waste and ensure availability of popular items.⦿ Trained and mentored new team members, sharing knowledge and best practices.⦿ Interacted with customers to take orders, provide recommendations, and ensure satisfaction; communicated effectively with team members and management to coordinate service and operations.⦿ Adapted to changing customer preferences and special requests with ease; quickly resolved any issues or conflicts to maintain a positive dining experience.⦿ Adhered to all health and safety regulations, ensuring a safe environment for both customers and staff; implemented proper sanitation practices to maintain hygiene standards.

As the Events Manager at Slew-Dat, I am responsible for overseeing all aspects of event coordination, from initial planning to successful execution. My role encompasses a variety of the following:⦿ Developing comprehensive event plans and managing budgets to ensure financial efficiency and successful outcomes.⦿ Identifying and securing the perfect venues to match the theme and requirements of each event.⦿ Acting as the primary contact for artists, managing contracts, and overseeing payment processes to ensure all agreements are honoured and executed smoothly.⦿ Coordinating both online and offline ticket sales, ensuring accessibility and convenience for attendees.⦿ Designing and executing marketing campaigns across social media and print media to maximize event visibility and attendance.⦿ Leading and coordinating the event operations team to ensure a seamless experience for all guests and performers.⦿ Overseeing the decoration process to create visually appealing and themed event environments.

During my Advanced Level Apprenticeship in social media at Redweb, a leading web design company, I gained a comprehensive understanding of digital marketing strategies while concurrently working as an IT Support Technician. This dual role allowed me to develop a diverse and transferable skill set that bridges social media management and IT support, benefiting from the synergies between the two disciplines.⦿ Provided IT support for social media tools and platforms, ensuring seamless integration and functionality.⦿Troubleshooted and resolved technical issues related to content management systems and social media applications, ensuring uninterrupted content delivery.⦿ Supported the setup and maintenance of analytics tools and dashboards, ensuring accurate data collection and reporting.⦿ Engaged with followers, responded to comments and messages, and fostered a positive online community around the brand.⦿ Managed user accounts, permissions, and access to social media management tools, maintaining security and efficiency.⦿ Worked with the SEO team to integrate social media efforts with overall search engine optimization and marketing strategies.⦿ Conducted regular maintenance of IT systems and software, ensuring they support marketing and SEO activities effectively.⦿ Provided hardware support for graphic design workstations, ensuring optimal performance for content creation.⦿Assisted in the deployment and configuration of new software tools for social media and marketing research.⦿ Collaborated with cross-functional teams, including web designers, developers, and marketing professionals and provided technical support to these teams, facilitating efficient collaboration and project execution.This unique combination of roles provided me with hands-on experience in both social media management and IT support, equipping me with versatile skills that are highly valuable in the digital and tech-driven landscape.