Josh Glancy Email & Phone Number

Blackpool, United Kingdom

IT ExperienceI am currently working for a computer company located in Blackpool named LJT Systems which I have worked at for 3 years as an IT Field Engineer, I really enjoy my job and I’m committed to advancing my career forward to gain more knowledge and experience. I have to provide onsite support for the client to troubleshoot, repair and install hardware or software, therefore this may require myself to travel which involves planning routes, grouping jobs together and informing the… Show more IT ExperienceI am currently working for a computer company located in Blackpool named LJT Systems which I have worked at for 3 years as an IT Field Engineer, I really enjoy my job and I’m committed to advancing my career forward to gain more knowledge and experience. I have to provide onsite support for the client to troubleshoot, repair and install hardware or software, therefore this may require myself to travel which involves planning routes, grouping jobs together and informing the client of any delays.I have outlined underneath the roles, responsibilities and skills that I have carried out and the experience that I gained throughout my career at work and in my spare time.Job Roles;Building and configuring servers, Connecting Network equipment, Installing Network Cables, Setting up phone systems, Configuring Emails, Maintaining backups, Managing Security, Microsoft Office and 365 Administration, Logging support tickets, Telephone support, Remote support, Troubleshooting, Dealing with Bespoke Software, Writing Code – C#, SQL, Controlling Databases.Responsibilities;Ordering products and parts, Completing paperwork, Carrying out product returns, Liaising with software companies, Working as a team, Composing instruction manuals, Training users, Traveling and planning routes, Working away from home.Hardware;Servers, Switches, Routers, Firewalls, Patch panels, UPS, Workstations, Phones, Printers, Laptops, Mobile devices, Photocopiers, Fax, Peripherals, Wireless, CCTV, Dictation.Software;Windows Server & Client, Exchange, Web Server, Virtualisation, Linux, MacOS, SQL Server, Anti-Virus, Backup, MS Office.Terms;DHCP, DNS, AD, WDS, SIP, PBX, VPN, FTP, TCP/IP, LAN, WAN, WLAN, SSH, SMTP, NAT, HTTP, HTTPS, SSL, ADSL, VDSL, PoE. Show less

Lytham St Annes

Kitchen ExperienceAlthough my previous experience in the kitchen was not IT based, it has a lot of transferable skills that I learnt when I was a chef, one of these was teamwork and how important it was to work together, from preparing the food to serving the meals to customers. Deliveries had to be marked and stored away, equipment had to be cleaned and maintained and checks had to be carried out as there was very strict health and safety guidelines that you had to abide to.